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“In an era where customer service is mediocre at best, John K gave me the best experience I’ve had in forever! He went above and beyond and I left there feeling so happy!! He’s an amazing employee and gives exceptional customer service!! Thank you John!!”
“Son got mud in the charging port of his phone when he fell while running. Ubreakifix was able to clean it out even with it being deep into the port. Appreciated the fact they were able to clean it out, good as new.”
“Adam and Jordan were very helpful. Easy to talk to, helpful with setting up the kids on the tablets while switching phone providers. Walked out not feeling like I was just robbed from a phone provider.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“Robert. was Awesome. Actually I came back to sign up with him, as he was to busy at the time I came in. So I watched him for a while and left. He was awesome. To all the patrons. So I came back And found an AWESOME person to help me.”
“Great service here!
Christian, the store manager, personally helped me get an Otterbox Defender case, as well as screen protector. He installed the screen protector and case, and walked me through the registration, which will get free (only pay shipping) screen protector replacement. So I left store with product registered!
Recommend.”
“My sister has dementia. We were able to find a phone online specifically for her that can limit her calls. Nik helped me set up the phone. Switched from her landline to this cell phone. He was great! Very knowledgeable! Very patient answering my questions. This location is great!”
“After saying I would never need a phone one because I don't need people to know where I am every day /timed and I have minimal friends. I've been with US Cellular since I was ????... maybe 20 (couple decades ago) I still would rather have landlines and then voice recorder. Keep it simple. Especially when you don't have much technological understanding, general understanding, anxiety (so I have to REALLY hope I get a patient employee) ??????????I get the joy of changing phones and my nasty anxiety is already kicking in already. I hope to solve this 3G issue asap.??Megan Jackson”
“Dianna was absolutely awesome she couldn't help with what I needed but she tried and had a great attitude about coming back again to try something else with her”
“What a great experience, I had little to no knowledge about my phone until I met with Adam H who graciously explained everything I needed to know about AT&T’s service and how important the insurance is! I went from a I phone 8 to the newest model and never looked back”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
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“Went to get a new phone and join Verizon… I was beyond pleased with the service today. Very happy with my phone. The employee was incredibly thorough in his explanation of everything about the service, the phone and the product.”