“In an era where customer service is mediocre at best, John K gave me the best experience I’ve had in forever! He went above and beyond and I left there feeling so happy!! He’s an amazing employee and gives exceptional customer service!! Thank you John!!”
“I have been through this store a few times for various repairs, and they have always done a great job. Fair, easy to work with, and they do a good job. Anything I can't do myself, I'm bringing it to this place. A+ in my book.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“Great service here!
Christian, the store manager, personally helped me get an Otterbox Defender case, as well as screen protector. He installed the screen protector and case, and walked me through the registration, which will get free (only pay shipping) screen protector replacement. So I left store with product registered!
Recommend.”
“I came into the Co KK store to see if my Group Messages could be fixed. I've had my phone since 2018, I'm a loyal customer since 1980s. I had been waiting to upgrade my phone but couldn't afford one until now. The phone I bought was half off, perfect timing with my birthday in 4 days. They (Cooper and Doug) did not pressure me, at all, helped me purchase everything I needed for my phone and set me up transferring everything from my old phone to the new and did not lose any of my data. I will continue to be a loyal customer and patronize this store again. Best customer service and experience!”
“Dianna was absolutely awesome she couldn't help with what I needed but she tried and had a great attitude about coming back again to try something else with her”
“Dayvin and mo have been nothing but phenomal to me and my family. If these two didnt work at this store I would leave t mobil for sure not even a joke or a second thought in my mind. Mo and dayvin whenever yall decide to change providers call ya boi first”
“Hello I just want to compliment you on your AT&T store on 4347 West Wisconsin Avenue in Appleton 54913 this is the best AT&T store I've been to we were switching phones from Spectrum to AT&T and it was a nightmare we Been other AT&T businesses in the same area of Appleton and it's been a nightmare this is the only AT&T store that has taken the time to help us correct everything to explain things to us and to be kind and generous about it I appreciate this store I love this store keep up the good work thank you Alice gerhardt”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
“My wife and I came in to upgrade her broken flip phone. Alexander (I hope I remember his name right) helped us out. We had some major problems with upgrading her phone because of an online order being sent back. Alexander helped us and worked with us every step of the away. Amazing customer service A++”