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“We had an outstanding experience with Sebastian P at the Verizon store on KK in Bay View (Milw., Wi); not something I often say about buying a new phone!
I was without a phone for two days-mine had stopped working due to water damage-and desperate for a new one. Sebastian was very helpful; transferring the data was not easy. He was patient, knowledgeable and made me laugh (I I was a bit tense, thinking that I would not be able to recover all of my data). Sebastian patiently waited while I selected a phone cover, offered advice and put the various covers on for me so I could see how they would look. He even helped my husband get some debris out of his phone. Sebastian went above and beyond to make my experience a pleasant one.
I highly recommend this location and working with Sebastian and his colleagues.”
“I visited the South 27th Street ATT location to resolve problems related to initial online setup (done online by an ATT tech) which resulted in TWO active cell carriers ( ATT and Verizon) on my phone!?!
Fortunately the store manager, Edwin Davila, was able to identify the multiple errors. Edwin efficiently/effectively redid the downloads, removed the Verizon software and confirmed my equipment was working as intended.
His professionalism, kindness, and enthusiasm were amazing. Edwin demonstrated the epitome of outstanding customer service. ATT is fortunate to have him on their team.Sincere thanks!!!”
“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“Rose at this location is such an amazing worker. She is always so helpful listens to whatever problem brings me in and always goes above and beyond to make sure I leave happy. I won't go to any other store.”
“Went in to make a claim on a stolen phone but the guy was able to get me a phone ‘cheaper’ in store same day. What he didn’t tell me even though I asked several times what was the total cost of the device I was told 239 for the device after my payment in store and after I go on my Verizon app and look after the fact it’s an 840 dollar device I’m paying off over 3 years now instead just doing the claim and getting a phone again with no locked in payments. Robert was super cool and wanted to help me but wasn’t exactly forthcoming with the information I really wanted.”
“Amazing service! Super helpful with getting a new phone! Also helped me with getting the phone set up and he totally didn't have to do that but it was super nice because I am horrible with anything technical.”
“Miguel and Rose were both so kind and helpful. I was in there on two separate occasions this week. Miguel helped us upgrade three phones, was so patient, even came out to my car with me to get my Apple CarPlay working when I couldn’t figure it out. When I came back in a few days later, Rose was very helpful and turning in some of the phones for credit and it took a very long time because I was struggling with Passwords and codes, and she never made me feel rushed or made me feel bad. This was probably the best experience I’ve ever had at AT&T store with the two of them.”
“I would just like someone know Mara H. from the Chase Avenue store was very helpful. We had a problem with my mother's phone. Mara took the time to help us. She saved the day
Thank you Mara H.”
“The man working here was so great!
So nice, knowledgeable, and got me a new phone and all set up with very little time. 100% recommend this store over all the other boost stores”
“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”
“I went to AT&T to look at trade-in options. I was greeted right away by team member Casey. After reviewing options I went with the iPhone 17 pro max. Casey ensured that I had a good service plan and that I am getting my $$$ worth. He was very knowledgeable of all apps and could trouble shoot anything that did not sync to my new phone. He was patient and kind. The process was quick. I left with everything thoroughly explained.”
“Sebastian was incredible! He was fast and got my trade in done so easy! Legit my favorite store to go to. The fact he was genuine and caring. Really appreciate it.”
“Came in to upgrade my phone. The staff was very helpful, friendly and answered my questions patiently without being contemptuous. There was a nice friendly atmosphere inside the store. After visiting two other AT&T stores today I was more than happy to do business with this location and will pick it for my future needs.”
“Jake and Brittany was a great help very professional great customer service took the time to help me with my bill and activation top notch I recommend this store ? percent”
“Diana always has great customer service. Yesterday she helped cross some of my kid’s Christmas gifts off the list. Which was a huge weight lifted off my shoulder.”
10AM - 8PM
249 N Broadway, Milwaukee
Mobile Phones
“The staff here is exceptional! Very knowledgeable and caring to each customer. They do a great job making sure you’re secure in your purchases and set up for success!”
10AM - 5PM
544 E Ogden Ave, Milwaukee
Mobile Phones
“The Ogden Avenue location in Milwaukee was amazing. Highly recommend. Dayjon was extremely professional, patient, kind, and experienced. He made the process of getting a new phone easy and stress-free. AND he even recommended a great place to get a bite to eat after getting our phones. Thank you, Dayjon! We will be back!”
“Jada was very helpful. She explained everything I needed to know/do and was patient and understanding. She helped me and my parents buy new phones. While we waited for our phones to do backups and updates, she helped other customers as well.”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“My new friend Scott at my local AT&T store has got to be the most customer oriented service person I have dealt with in 20 years. He patiently worked through a list of over 30 issues that have been piling up for several years with my iPhone and my AT&T service and my inability to get things to work the way I want them to. This guy has the patience of a saint when it comes to working with old folks without any computer skills or abilities. Scott is the best and I thank him so much.”
“Jesse was very helpful, patient and knowledgeable and answered all of my questions and concerns regarding my trade in transaction from an IPhone 14 to a 17/air (at a different ATT store) over the phone. The “fine print” regarding this “deal” is very confusing. Thanks Jesse!”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“I went in this store to see if they could unlock my deceased dad's phone, so that I could activate it. Even though I wasnallowed to do so, I am not disappointed because Luis was relentless in trying to make it happen. Luis went above and beyond by calling their
customer service twice to help me. Thank so much Luis!”
“Loved coming to this Target. First time being here and the customer service was great! They didn't have my size in a couple of outfits but they still had a good selection. I got a perfect shirt for my birthday outfit and the staff was helpful with opinions and letting me try on my clothes. Great selections and will come back for the customer service and because I love Target in general! :)”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
“Jacob went above and beyond to help me in my situation with switching phones and numbers. He needs to get a raise immediately. He even helped me while on his dinner break. He cares very much about the customers and has a great sense of humor and is very knowledgeable. I will tell everybody I know about this location and how wonderful jacob is. What great customer service skills he has he is a very valuable employee to verizon.Give him a raise immediately. Thank you jacob!”
“Josh service 100%. He very helpful and patient asked questions to verify and clarify with customer service.
Also Antonio was apart of this team include Don”
“This is the best location to come to the workers here are always friendly and willing to help. I want to especially thank tyrique and Brent for helping me fix my account always willing to go the extra mile I highly recommend this location for knowledgeable service.”
10AM - 8PM
15600 W National Ave #3, New Berlin
Mobile Phones
“Came in with my wife and are new IPhones to port are phone numbers from are old carrier to T-mobile and Angelo had us in and out of there in 20 minutes, the gentleman totally knows his craft very knowledgeable and answers any question you need help had problems transferring my outlook to my new phone and Angelo knew just what to do so if you need technical help with your T-mobile account or your phone he is the man to go to, just a great experience with Angelo , Thank You Angelo.”
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“Eric and Sedrick helped out a lot. Saved my family a bunch of money on each of our plans and we know exactly what we’re paying for and what we’re getting. Top notch service”