“Had a great experience buying my new dryer from Brother's Maine in Janesville, WI. Diane Hodges was the sales associate and was very friendly and helpful. Set up delivery and install within a day of purchase. Everything went smooth. Very happy with the service”
“Tyler helped me buy a microwave yesterday. Super helpful and friendly! He brought it to the front for me and loaded it into my car. Very wonderful service and great staff!”
“Very helpful. Even though she wasn't able to unlock my phone, she was very helpful in both trying to fix the phone herself but also told me exactly what I have to do to call and get it worked out. This is a very good store.”
“I was having issues with an online order, and after many hours with online customer support, I gave up and made an appointment at this Verizon store. I walked in was seen immediately, and Andrew had actually read my appointment comments and was ready to fix the problem. I was out the door in 20 mins, and the only reason it took that long was because the replacement device needed to charge before activating. I highly recommend this store for fast and knowledgeable solutions.”
“Worst customer service of my life. I tried to switch carriers online and they screwed it up. My phone is dead T-Mobile didn't make the connection. The chat person(?) told me to CALL their help line.
Update to my previous review.
I went to the store in Janesville and in 3 minutes they solved the problem that the online customer service spent 3 hours trying to fix with no solution. The guys in the store were awesome. If you are going to switch carriers do not do it online, go to the store, do it in person.”
8AM - 10PM
2017 Humes Rd, Janesville
Electronics
“I was very pleased with the help I received when needed and the employees were easy to locate and very pleasant. I went into Target to look for three items and happy to find two on sale at a very good price.”
“Needed a router and asked for help because we didn't know what we needed. Salesman came over and asked us some questions about the house and where the router would be . He showed us what would be our best bet. Friendly and not pushy.”
“Jera was so amazing helping me out with my phone.she was able to help me with my work login in. She deserves a raise and a bonus because she is very knowledgeable and great at her job! Thank God for her! Dre helped me not that long ago and was a incredible person! I will always choose this location!”