UScellular offers communication services connecting 5 million people, businesses, and government operations through an award-winning network. The company prides itself on providing exceptional service from real humans, ensuring customers have a positive experience. They offer a range of products, including the latest smartphone devices, high-speed internet, and connected home solutions. Customers have reported great experiences at the Janesville store, highlighting the professionalism and helpfulness of the staff. Many have praised individual associates, such as DaMarri, who provided clear explanations of promotions and payment options. Others mentioned the quick assistance they received during urgent situations, like needing a new phone after a device failure. Connor F. was noted for being upfront and pleasant, while Chad impressed customers with his customer service skills during phone upgrades. Tracy was recognized for her knowledge and willingness to help with setup processes. Overall, UScellular in Janesville is noted for its friendly atmosphere and dedicated staff, making it a reliable choice for communication needs.
Thank you to DaMarri for the assistance with my mom’s phone. You solved an ongoing issue we have had for quite some time with it. Appreciate your patience, kindness and great communication!
April 2025
We went in a few weeks ago. We had DaMarri help us with a phone upgrade & possibly adding a new line. She was very professional with explaining the promos going on & payment options. She even lent me a lint roller! Haha. Was a great experience. Will definitely be making my next appointment with her!
October 2024
Misty helped me out with upgrading and did a stellar job. I left happy with my new phone and the d eal I got!
