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“In an era where customer service is mediocre at best, John K gave me the best experience I’ve had in forever! He went above and beyond and I left there feeling so happy!! He’s an amazing employee and gives exceptional customer service!! Thank you John!!”
“For someone who loathes technology and change, I was not excited to visit the store today to add my 12 year old to our account. Anthony quickly turned my resentment into a positive experience by saving us some money on our overall plan. He was super helpful and had us in and out in less than 20 minutes. Thanks, Tony!!”
“Great service here!
Christian, the store manager, personally helped me get an Otterbox Defender case, as well as screen protector. He installed the screen protector and case, and walked me through the registration, which will get free (only pay shipping) screen protector replacement. So I left store with product registered!
Recommend.”
“I came into the Co KK store to see if my Group Messages could be fixed. I've had my phone since 2018, I'm a loyal customer since 1980s. I had been waiting to upgrade my phone but couldn't afford one until now. The phone I bought was half off, perfect timing with my birthday in 4 days. They (Cooper and Doug) did not pressure me, at all, helped me purchase everything I needed for my phone and set me up transferring everything from my old phone to the new and did not lose any of my data. I will continue to be a loyal customer and patronize this store again. Best customer service and experience!”
“My sister has dementia. We were able to find a phone online specifically for her that can limit her calls. Nik helped me set up the phone. Switched from her landline to this cell phone. He was great! Very knowledgeable! Very patient answering my questions. This location is great!”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Had an issue where my bill was super high because for some reason my promotion wasn't applied for the last couple months. Todd at this location was very helpful, was able to get me credited back over $100 plus $15 for the inconvenience. Not only did he get me credited back that $$$ but he also saved me $ on my bill by switching my plan on one of my lines. I returned the next day to upgrade all my phones and add home internet to give that a shot. Thanks For the help Todd!”