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“Carrie did an excellent job of explaining things to me and helping me navigate a brand new phone. She made the experience a whole less scary for me, a not-young, non-tech-savvy woman.”
“I had a great experience at T-Mobile on Taylor Dr & Erie. Brandon Krimmel, Samantha Heyen and Justin Pena. Where extremely helpful. Fixed issues with my account and help get what I wanted faster than I had expected. What an amazing team.”
“I was told at the store on business drive that my phone was junk and I needed a new one. I just wanted to make sure that my sim card wasn't bad. After hearing it was junk I left and went to this store at Deer Trace and talked to Nic. He took about two hours doing various things to assist me that simply didn't make my phone work. I had forgotten that I had insurance and he told me about it and helped me through the process of getting a new phone. Nic had absolutely nothing to gain by helping me other than simply doing his job. I have been in sales for over 20 years and I have always made it a priority to provide the absolute best service I can to my customers. Nic did exactly as I would have and it was very refreshing to be taken care of as a customer that matters instead of shoving me out the door telling me I just needed a new phone. I highly recommend Nic..he is knowledgeable and helpful, something you don't see every day. Well done!”
“We had a wonderful experience at US Cellular. We had a complicated exchange of several phones Sonja listened to our needs and remembered small details. She was simply amazing. We had to go back the next day to adjust errors made on our part and she was so gracious and finally figured out the solution. We have been with US Cellular since 1993 and have always been satisfied with the services provided. If they continue to hire people like Sonja they will continue to be successful.”
Internet Service Providers
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“Service was really good. Had to upgrade a modem, and they swapped it out. Got a wireless router, but later bought one. Returned the wireless router to Spectrum with no issues.”