The AT&T Store in Madison offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including unlimited plans and flexible prepaid options. Customers report the best customer service regarding help with cell phones, describing staff as courteous, professional, personable, patient, and helpful. Employees are noted for quickly solving issues, answering questions with ease, walking customers through steps, and providing seamless help with activating phones, setting up new devices, and transferring data. The service results in highly satisfied customers who would recommend the store.
Due to confusion over my increasing ATT U-Verse bill I stopped in to ATT Westtowne. Brandon and Tim were there to enlighten me about other options. They showed extreme patience helping me subscribe and also finding out when ATT fiber would be available on my block. Tim offered to come over and set up my new service that... read full comment
March 2026
Great customer service Aidan was exceptional in helping us set up our new phones. Very satisfied Norm and Patti miller
March 2026
JR has done an exceptional job for me when no other store can't. 👏
