FedEx Ship Center in Madison, WI offers a range of packing supplies, boxes, and FedEx shipping services. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. FedEx provides cost-effective expedited, standard, and economy shipping options, with FedEx Ground being faster to more locations than UPS Ground. Customers have generally had positive experiences with the FedEx Ship Center. The staff, including delivery drivers like Tequilla, have been described as thoughtful, efficient, and friendly, going above and beyond to deliver packages safely. The center has also been praised for its customer service, with representatives like Dan and Rosie helping to resolve issues with delayed or misplaced packages. However, some customers have noted that the "last pickup" time listed on the FedEx website for the Kinsman office may not accurately reflect the actual pickup time, leading to packages sitting until the next day's pickup. Overall, the FedEx Ship Center in Madison, WI appears to provide reliable shipping services and attentive customer support.
Ive been waiting for over 10 days with my package being delayed in the Madison hub with nobody giving an explanation as to why this has happened way to much and to he honest their service has tanked since the past 2 years and yet dont change their fees to offset the lack in service
February 2026
Employees are so helpful, but the issue is, why do i need to create an account to ship something with a return envelope? why not just pay for that in store and make life easier!! I went to USPS and they helped me with that in 5 minutes.
December 2025
Dropped off a no label online return. Scanned the code, printed the label, and put the item in a padded envelope provided by this location.
