Old Navy offers a mix of experiences for shoppers. The store is known for its generally high-quality clothing at reasonable prices, making it a popular choice for those looking for affordable fashion. However, customer experiences can vary based on staff interactions, as some have reported negative encounters with certain employees. The store often tends to be crowded, leading to longer checkout times, though staff members are usually helpful. Cleanliness is sometimes an issue, with reports of a messy store, possibly due to understaffing. While some customers still appreciate the value, others feel that prices have become higher, resembling other retailers that inflate prices before discounts. Overall, Old Navy remains a go-to option for quick, budget-friendly shopping, especially for essentials.
Store is always pretty clean and organized. Staff seem polite
August 2024
The store & experience can be a hit or miss based on who is working. I've had negative interactions with both the two older women that work there. More recently also the store normally is trashed, so it makes it hard to want to come in to shop.
June 2024
Hey got an awesome pair of jeans for $5 bucks... now that's a deal