Smart Toyota Parts, one of Wisconsin's largest Toyota dealerships, offers a wide selection of genuine Toyota parts and accessories for online orders or in-store visits. Customers can find parts for DIY maintenance projects or gifts for auto enthusiasts. The Parts Department is known for its helpful and knowledgeable staff, with many reviews highlighting the excellent customer service provided by team members such as Andrew, Roger, and Javier Ponce. Customers appreciate how parts often arrive earlier than expected and how staff keep them updated on backordered items, especially during parts shortages. The dealership's operations are well-run, with effective communication and a focus on customer satisfaction. Beyond parts, Smart Toyota is also praised for its seamless and transparent car buying experience, with staff like Javier demonstrating professionalism, responsiveness, and respect for customer needs and budgets. Overall, Smart Toyota is recognized as a trusted place for purchasing genuine parts and reliable vehicle services, as well as for providing a smooth and pleasant car buying process. The dealership’s commitment to quality service and customer care makes it a recommended choice for Toyota owners and enthusiasts alike.
I've worked with Smart Motors for over 10 years. Andrew in parts department has always taken good care of me, anytime I've needed something. I recently had the service department help me and the service was great. I recommend Smart Motors as a good place to buy parts and get your car serviced.
June 2023
This is a well-ran operation that my company is fortunate to use. I appreciate how well they communicate and know I can count on them. Andrew, Roger and everyone in the parts department does a great job!
June 2023
Everyone in the parts department is very helpful and knowledgeable, parts always arrive earlier than expected very satisfied with their customer service
