The UPS Store

UPS, Shipping Centers, Printing Services, Mailbox Centers
Hours: The UPS Store #1695in Madison offers a range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. This locally-owned and operated business is located in Essex Square at the entrance to East Town Mall near Pier 1. Customers have consistently praised the excellent customer service provided by the staff. Reviewers have commended the two gentlemen working behind the counter for their professionalism, even in the face of a challenging situation with a disgruntled customer. The employees are described as attentive, friendly, and always willing to go the extra mile to assist customers, such as staying on their lunch break to help with a notarization. The convenient location of the Amazon return kiosks at the store's entrance is also a highlight, making the process of returning items quick and hassle-free. The automated scanner area for Amazon packages is another appreciated feature, allowing customers to quickly drop off their parcels without waiting in line. Overall, The UPS Store #1695 in Madison is praised for its exceptional customer service, wide range of services, and efficient handling of both shipping and Amazon returns.

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