The UPS Store on Regent Street is a reliable and convenient location for quick package returns and shipping needs. The staff, including Riley, Noel, and Lee, are consistently polite, professional, and efficient in handling customers. Despite often operating with just one staff member, the store runs smoothly with minimal wait times. Customers appreciate the staff's patience, knowledge, and ability to provide excellent service, even in handling complex tasks like dry ice shipping or poster printing. Overall, The UPS Store on Regent Street is praised for its reliable and convenient services, as well as its friendly and competent staff.
Lee took care of us, we needed a 36x48 matte poster made ASAP and he had it ready by the next morning!
September 2024
I had to ship out a package with dry ice on what was proving to be a pretty rough day for me but Riley was fantastic! I appreciated his patience and how he was able to get it all sorted for me while handling other customers. The fantastic service from Riley really turned my day around and I appreciate how great he was at... read full comment
April 2024
The customer service representative was respectful and very helpful. I appreciated his patience