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“My wife and I came in to upgrade her broken flip phone. Alexander (I hope I remember his name right) helped us out. We had some major problems with upgrading her phone because of an online order being sent back. Alexander helped us and worked with us every step of the away. Amazing customer service A++”
“In an era where customer service is mediocre at best, John K gave me the best experience I’ve had in forever! He went above and beyond and I left there feeling so happy!! He’s an amazing employee and gives exceptional customer service!! Thank you John!!”
“Edited for March 2026: I was very pleased with the service I received today. I have never been in and out so quickly after purchasing a new phone. The data transfer used to take a very long time back in the olden days, but today I was in and out in about 10 minutes. Very thorough and very concise - I appreciate that! I will be back!”
“Staff was very knowledgeable and helpful throughout my process of getting a replacement phone. They transferred my data to the new phone and explained the billing system to me. All went well.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“The owner Joe is the most knowledgeable in the business and the area when it comes to making cell phones work in buildings. The level of service and professionalism working with this company is outstanding. They take the time to educate you through the whole process and problem solve any questions you have. I would highly recommend working with Stiehl Communications and make sure you call them first.”
“Great service here!
Christian, the store manager, personally helped me get an Otterbox Defender case, as well as screen protector. He installed the screen protector and case, and walked me through the registration, which will get free (only pay shipping) screen protector replacement. So I left store with product registered!
Recommend.”
10AM - 7PM
W3198 County Hwy KK Ste B, Appleton
Mobile Phones
“I came into the Co KK store to see if my Group Messages could be fixed. I've had my phone since 2018, I'm a loyal customer since 1980s. I had been waiting to upgrade my phone but couldn't afford one until now. The phone I bought was half off, perfect timing with my birthday in 4 days. They (Cooper and Doug) did not pressure me, at all, helped me purchase everything I needed for my phone and set me up transferring everything from my old phone to the new and did not lose any of my data. I will continue to be a loyal customer and patronize this store again. Best customer service and experience!”
“If I was rating the phone company and their service it would be a lot lower. I'm not sure what's going on with there service these days. To spotty were we live now, can't get my account right. Because of that I have to drive 40 mins each time to get verified to do anything. Anyways, just worked with Mr Eferan R. Great guy, very helpful, polite and informative to get everything accomplished this trip to town. Talked with customer service on the phone for me and was able to get my transfer pin without a headache for once. Thank you sir!”
10AM - 5PM
425 W Northland Ave, Appleton
Mobile Phones
“My sister has dementia. We were able to find a phone online specifically for her that can limit her calls. Nik helped me set up the phone. Switched from her landline to this cell phone. He was great! Very knowledgeable! Very patient answering my questions. This location is great!”
“Hello I just want to compliment you on your AT&T store on 4347 West Wisconsin Avenue in Appleton 54913 this is the best AT&T store I've been to we were switching phones from Spectrum to AT&T and it was a nightmare we Been other AT&T businesses in the same area of Appleton and it's been a nightmare this is the only AT&T store that has taken the time to help us correct everything to explain things to us and to be kind and generous about it I appreciate this store I love this store keep up the good work thank you Alice gerhardt”
“They do go through a lot of details when you're switching your phone which is great. I just wish there was a way they could speed things up a bit. They're very friendly. I just don't like to wait very long.”
10AM - 8PM
2740 W College Ave, Appleton
Mobile Phones
“Dianna was absolutely awesome she couldn't help with what I needed but she tried and had a great attitude about coming back again to try something else with her”
“I have been with U S Cellular for years. The staff are very friendly and most helpful. They always take the time to explain or help me with my phone and account.”
“The employees in this store are caring, helpful people! I am in a wheelchair and 2 of your employees rushed to hold open the doors for my husband to push me through. Your employee took care of my needs “Lickety-split” he knew what my problem was and how to fix it right away. I wish I had gotten his name so I could sing his praises directly. It was around 1:30pm on Monday 8/24/26 if that helps. Then both of those same guys held open the doors for us to exit. That is So Nice and you would not believe how many businesses have people that stand there and watch you struggle & do nothing. Anyway, when we were leaving we saw some friends of ours who had come out of the ice cream shop near Verizon and they saw the two Verizon guys holding the doors for us and they commented on how nice that was of them to do that. So we are all impressed and will be sending friends and relatives who have needs to checkout Verizon for their phones, watches, hotspot bricks and anything else Verizon handles, not only for their technology, knowledge/ability to problem solve but also for their caring, helpful culture. Thanks for making our day!!! Much appreciated!”
“Love that they've installed protection measures against covid. They always got the best foreign exchange rate and fast service. I come here to send money, pay my bills, buy money orders and much more. Sometimes they even give away TVs and Bluetooth speakers to their customers. Definitely a staple in the Hispanic/ Latino community here in town.”
“Was fully expecting returning old equipment to be a hassle and major effort. Took less than 3 minutes, and the customer service was fantastic. Well maintained store. Great staff.”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
“I want to thank Tyler, Ryan, and Alex for a remarkable experience. I recently changed from US Cellular to Verizon and all three helped make it a seamless transition. I appreciated the knowledge, kindness, and support they provided. I am excited to be a new customer to Verizon!”
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“I am so extremely grateful for the help I received today. The gentlemen working made sure I was fully set up and left no stone unturned in helping me get my new phone set up. Big kudos to them and blessings for being great honest workers!”