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“My father and I went in to upgrade my phone at US Cellular Verona and we had a wonderful experience with Syed. He works hard and has an extensive knowledge about technology, and he tries hard to get the best deal for each customer. Thank you Syed!!”
“I first talked with Fernando over the phone, he was very knowledgeable and helpful with all my questions. My in store experience with Maddy was wonderful, everything was done in a timely matter and Maddy was very professional.”
“My 95 year old mother broke the tip of the charging cord inside her iPad. I couldn't see how to fix it, so brought it in to uBreakiFix. Tony said they see this every day, and they fixed it in ten minutes. He said I was lucky that my futile attempts didn't break anything, because I could have turned a simple repair into a difficult one. Next time I'll bring it to uBreakiFix right away!”
“Super nice, not just when getting new phone! Each time I have a question the staff member called Angel( hopefully I'm not mistaking his name) is super helpful and friendly, he does not do eye contact, however his work ethic is spotless. Recommend this store 100%. I was a Spectrum phone customer for about 5 years, and since day 1, till today Angel has been exceptional, he's super humble!!!”
“Was considering termination of mobile services after a year of issues with AT&T. Met with store rep Sean. He listened, responded professionally and reassured me so that I decided to retain my service. Thank You Sean. You are an asset to the store and the company. Rare to find these days.”
“Abram Haesemeyer has been the definition of a great sales agent! We have been coming to this location for months making sure we are making the right decision for our new phone and Abram has been with us every step of the way!
He answers texts us back on his off days, he stays in contact, and he has been an absolute pleasure to work with. Any USCellular store would be happy to have an agent of this caliber on their team.”
“Went to the store with some issues with activating phones and JR was amazing, was very personable and solved all of our issues and answered all of our questions with ease. Would recommend JR any day of the week.”
“Cristian was a rock star helping us with an upgrade this evening. He went above and beyond to help us, even staying late to assist with the longer than anticipated upload issue. Fantastic customer service!”
“Bryan was absolutely fantastic. He was the only one working in the store and was treating everyone with kindness and fairness, he was not phased at all. He’s a true professional, he helped me set up my new phone, flawlessly. Will definitely be back to him for any questions or concerns.”
“I can't appreciate Sean enough for his time, patience, and determination to take care of my needs with phones and services. I've never encountered anyone so willing and to see that he went above and beyond has me in awe. Thank you Sean for your passion and support in helping me upgrade my phone, as well as making it a smooth and easy upgrade to the best of your ability. ? He deserves a promotion for doing what he does as it exceeds a lot of expectations!!”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“Tyler was incredibly friendly and helpful after I had to replace my damaged phone after a vacation. New phone was completely set up and ready to go in less than an hour”
“Tyler on Seybold Rd here in Madison had THE BEST customer service I’ve encountered in a long time!!! He took his time and went through perks and discounts on my family share line! He saved me HUGE!!! There was no pressure but pure honesty and information that benefits my whole family!! He installed the screen protector with pure perfection! Thank you Thank you Tyler!!!”
“Had an awesome experience at this store! The staff were super friendly and really helpful. They made everything easy to understand and took the time to make sure I got what I needed. You can tell they actually care about helping people. Definitely recommend stopping by if you need anything! The whole team are such good vibes”
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“My family and I switched from Verizon to US Cellular. The patience, service, and great attitude from Adrian was a refreshing experience. Adrian was proactive and helped us get setup right away while waiting for the current customer to get his phone figured out. He walked us through the signing process and made us feel comfortable and confident about our service plan. I wanted to tip Adrian, but he wouldn’t accept it. If I’m unable to tip, I’d like to encourage his manager to give him a nice raise.
Thanks for your GREAT service Adrian.”