“I came into Verizon after my phone was stolen in Vegas and Anna was absolutely amazing!! I have never received such great customer service!She assured me that I had nothing to worry about and that she would make sure everything was safe and secure!She went above and beyond and even followed up a few days later to make sure I was not having any issues. I will never work with anyone else!! Thank you Anna! You are amazing!”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“Steve gave us the BEST CUSTOMER SERVICE we've ever had at a phone store. He was incredibly helpful, patient, kind, and made sure my son got exactly what he needed and could afford. Not only is he a stellar employee, he seems to be a really good person, in general. Really hoping he's there next time we go back! So, so happy with his professionalism and help. Thanks, Steve!!”
“I pulled up because I had an issue switching to AT&T and my new phone wasn’t working. Jodie was there right away and he has been nothing but kind and funny. He was extremely helpful and made the process super easy. The store was super clean as well and products were arranged nicely. The main take away is Jodie is a star employee and he should be the standard of customer service.”
“The Waukesha location is phenomenal. The store manager went above and beyond to help me. He helped change my phone from a different carrier while keeping my same number. He changed all my contacts over no problem. Then the next day not all my pictures and stuff transferred so I wne t back he showed me how to do it and explained everything. Definitely go here!! Great products and prices.”
“Brandon Edmonds waited on me this morning and I could not be more pleased. Being a senior, I am not very knowledgeable with electronics and Brandon treated me with kindness and patience. He fixed my cell phone problem in no time at all. I wish I receive this quality of customer service from other places that I deal with. You are lucky to have Brandon representing your store - he is a keeper!”