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“Lost my phone on vacation, went in to get a new phone, was greeted by Randy and he took care of me through the whole process. I was out the door with a new phone fast and he took the time to recover all my data! Wouldn’t go anywhere else! Thanks again Randy!!!!”
“I went to get my son’s screen replaced on an iPhone SE. They were the only place I called that had the screen in stock. Even better, the price was by far the best price of everyone I called. Ahmed was able to work on it right away, and it only took 30 minutes. Super happy with the service!”
“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“The manager Mr.Josh was very customer oriented and helped with my upgrade and found other discounts I was eligible for. Keep up the great work Brookfield location rocks!”
“Michael at the Mayfair Rd location in Wauwatosa was awesome! I came in with an issue with my RCS messages and he was able to fix it within minutes. Very knowledgeable!”
“Was there much longer than I expected but Anthony and staff made sure me and every customer in the store were satisfied with exploring any and every possible options to fit best for everyone. Definitely a great guy and great crew to work with.”
“Amazing service! Super helpful with getting a new phone! Also helped me with getting the phone set up and he totally didn't have to do that but it was super nice because I am horrible with anything technical.”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“I was having difficulty with my I phone and accessing sites… Jorge was awesome and took the time to troubleshoot the problem and got my phone up and working again!! Outstanding customer service.. I will be back when I need a new phone!!
Thank you Jorge!!”
“I had gone to Brookfield location for At&T near Charles swab because I had put in order 7 hours prior to pickup, when I came to pickup they said it didn't seem ready for pickup and didn't know if I would be getting the phone today. I was very disappointed so I called the location on 76th if I would be able to pick one up today and in less than 10mins I was out the door thanks to Patrick, if I ever have any problems from now on I will be going to Patrick only.”
“Elias was exceptionally helpful in getting our problem solved , we had tried dealing with the issue for two weeks and he corrected it in 5 mins. Thank you so much for your services Elias !!!”
“Elijah was super helpful!!!! He was very professional and offered great customer service. The store was clean, safe, and well kept. This was the best service I have received in ages! A+ don’t go anywhere else!”
“Jack was extremely helpful and concise. He solved a problem that 2 other local stores could not with our son’s phone. Thank you Jack for making our Sunday!”
“Vaugh and Rome were both super helpful in changing our plan and devices! It was a super quick visit to the store (it definitely got busier by the time we left) and they made everything painless. Thanks to both for their help!!”
“Absolutely excellent customer service experience with Wyatt. I brought my mother in Saturday morning to transfer her information to a new phone. Wyatt was so patient, personable and knowledgeable, giving us plenty of tips as he worked through the updating and installation process. Thank you so much and that man deserves a raise!”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“Jazz was amazing! Said Hi to every customer that walked into the store even while working with other customers. Has a great personality and a great sense of humor!”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
“Jesse was very helpful, patient and knowledgeable and answered all of my questions and concerns regarding my trade in transaction from an IPhone 14 to a 17/air (at a different ATT store) over the phone. The “fine print” regarding this “deal” is very confusing. Thanks Jesse!”
“Eric and Sedrick helped out a lot. Saved my family a bunch of money on each of our plans and we know exactly what we’re paying for and what we’re getting. Top notch service”
“This is the best location to come to the workers here are always friendly and willing to help. I want to especially thank tyrique and Brent for helping me fix my account always willing to go the extra mile I highly recommend this location for knowledgeable service.”
“The lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.”
“I recently switched to Boost Mobile, and I can confidently say that it has been an exceptional experience so far! This well-deserved five-star review is a testament to the outstanding service and value they provide.First and foremost, the network coverage has been outstanding. I no longer have to worry about dropped calls or poor reception in certain areas. Boost Mobile's extensive coverage ensures that I stay connected wherever I go.The variety of plans they offer is impressive, catering to a wide range of needs and budgets. I found the perfect plan that suits my usage, and it comes at a competitive price, making it a great value for money.The activation process was smooth and hassle-free, thanks to the helpful customer support team. They guided me through every step and made sure my transition to Boost Mobile was seamless.One aspect that sets Boost Mobile apart is their generous data allowances. With ample high-speed data, I can stay connected, stream, and browse without any worries.Furthermore, the mobile app they provide is user-friendly and convenient. It allows me to manage my account, check usage, and even make payments effortlessly on the go.Lastly, the customer service has been exceptional. Every time I reached out with a question or concern, the representatives were polite, patient, and knowledgeable, ensuring that my issues were resolved promptly.In conclusion, Boost Mobile has exceeded my expectations in every way. With reliable network coverage, customizable plans, and excellent customer service, I couldn't ask for more from a mobile carrier.I wholeheartedly give Boost Mobile a well-deserved five-star rating and highly recommend it to anyone in need of a reliable and budget-friendly mobile service. Thank you, Boost Mobile, for keeping me connected and satisfied!”
“I stopped by the Boost Mobile shop on Sunset St. in Waukesha and was pleasantly surprised. The staff were friendly, knowledgeable, and took the time to walk me through the best plan for my needs—no pushy sales tactics. Setup was quick, and they even helped me transfer my old number without a hitch. The store itself is clean and well‑organized, making the whole experience painless. If you’re in the area and need reliable service with a personal touch, this Boost location is worth a visit.”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“Delicious food in hip and quiet space. Service was polite and friendly but a little off in terms of timing and skill (entrees arrived about thirty seconds after soup was served - we had asked for soups to be served prior to entrees. Too many interruptive questions about whether we needed anything/ were enjoying our meals. Sloppy wine pour - several drops on the table with each glass.) I'll go back again because I love the food and the vibe and I believe the service will improve with experience.”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
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“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”