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“I’ve been a customer with Associated Bank for over a decade and I’ve never had any issues. The customer service at this branch is always top notch and the people are very friendly.”
“WOW! Let me tell you about Jessica Hill and JoJo. What customer service dud they give me. My checking account was completely messed up. Which was my fault. I was working with Jessica for a couple of days and then she decided the best way to handle the account was to close it and transferred me too the Pewaukee branch where I met JoJo who handled getting my account closed and opening a new account and they both waived all my fees. I can’t say enough howWonderful there customer service was. You’re lucky to have people like them. I just want to say thank you again for everything you did for me.Thanks Kendra”
“Vincent is always great and easy to work with! I appreciate his service, willingness to help with all our family’s banking needs, and taking the time to answer our questions in detail.”
“Shoutout to banker Nick and his lovely supervisor (forgot her name). I had a really traumatic incident with a debt belonging to my ex husband got garnished from my account. They were so helpful and kind during a really scary situation. Thank you!!”
9AM - 5PM
395 Pewaukee Rd, Pewaukee
Banks
“Pretty straight forward branch with basic services. Not the place to go for all banking services. So just set your expectations that you’re not necessarily going to do a mortgage application there or foreign currency exchange. Friendly tellers. I’m not big on idle chit chat like “so what are you going to do for the weekend?” so I could do without that.”
“Always been a very good experience here! Just had to give them my ID and they gave me a complimentary set of checks! Not many places do that anymore! Go Chase! :)”
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“Excellent experience. Jesus first corresponded with me via email in a timely and professional manner. We had a very complex and stressful situation and he answered every one of my questions clearly. He also asked the higher ups when he didn't know the answer and reported back quickly. When I came in to the branch, everything he said was done, was (a rarity) and the rest of our dealings went off without a hitch. His calm and friendly demeanor was refreshing. The follow up after our meeting was timely and he did everything that he promised. He even looped in a supervisor when he knew he wasn't going to be in the office.
Good customer service is unfortunately rare these days. I truly felt like Jesus prepared for our meeting and didn't waste my time which was so incredibly appreciated.”