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“We had an outstanding experience with Sebastian P at the Verizon store on KK in Bay View (Milw., Wi); not something I often say about buying a new phone!
I was without a phone for two days-mine had stopped working due to water damage-and desperate for a new one. Sebastian was very helpful; transferring the data was not easy. He was patient, knowledgeable and made me laugh (I I was a bit tense, thinking that I would not be able to recover all of my data). Sebastian patiently waited while I selected a phone cover, offered advice and put the various covers on for me so I could see how they would look. He even helped my husband get some debris out of his phone. Sebastian went above and beyond to make my experience a pleasant one.
I highly recommend this location and working with Sebastian and his colleagues.”
“One of the best experiences i’ve had with a phone company in a long time. Nini was very helpful and patient and made the process of getting a new phone very easy . She was such a pleasure and I would 100% recommend.”
“I visited the South 27th Street ATT location to resolve problems related to initial online setup (done online by an ATT tech) which resulted in TWO active cell carriers ( ATT and Verizon) on my phone!?!
Fortunately the store manager, Edwin Davila, was able to identify the multiple errors. Edwin efficiently/effectively redid the downloads, removed the Verizon software and confirmed my equipment was working as intended.
His professionalism, kindness, and enthusiasm were amazing. Edwin demonstrated the epitome of outstanding customer service. ATT is fortunate to have him on their team.Sincere thanks!!!”
“This AT&T store is the best hands down! Every time I have an issue, I visit this location and my problem is solved with efficiency and professionalism. The staff is consistently very receptive and helpful. Shot out to Mason, a true diamond!”
“Rose at this location is such an amazing worker. She is always so helpful listens to whatever problem brings me in and always goes above and beyond to make sure I leave happy. I won't go to any other store.”
“The gentleman at Boost Mobile inside Southridge was extremely helpful today. My daughter was having issues with her phone. After troubleshooting, it was obvious she needed a new one. The new phone was very reasonable and did not take long to get it set up. I will definitely be back when I need to replace my phone. Very appreciative for everything he did today.”
“Dre was the coolest helping us find the fraudulent things Total wireless did to make it unable to switch over to Metro.... we were with him for 4 hours and although we all were frustrated it you could never tell with him!!!! I suggest anyone that wants great customers service come to 55th and center and see him!!!! And thanks to Alex cus she was not having it she came in and was putting Total wireless in check sometimes you needed a good sista to come in and bring it home!!!! Also thanks to James who went around the city to find the last two phone he had in stock!!!!! Man the team on 55th and center was amazing!!!!!!!”
“Miguel and Rose were both so kind and helpful. I was in there on two separate occasions this week. Miguel helped us upgrade three phones, was so patient, even came out to my car with me to get my Apple CarPlay working when I couldn’t figure it out. When I came back in a few days later, Rose was very helpful and turning in some of the phones for credit and it took a very long time because I was struggling with Passwords and codes, and she never made me feel rushed or made me feel bad. This was probably the best experience I’ve ever had at AT&T store with the two of them.”
“Joseph has great customer service. He helped with every problem or concerns. We were able to walk out the store with 3 phones today. Thank you Joseph for all your hard work!!”
“Amazing products, my wife and I always have an exceptional experience here! I've been coming here since they opened and it only gets better-
The owner is really helpful and nice!”
“I would just like someone know Mara H. from the Chase Avenue store was very helpful. We had a problem with my mother's phone. Mara took the time to help us. She saved the day
Thank you Mara H.”
“I had gone to Brookfield location for At&T near Charles swab because I had put in order 7 hours prior to pickup, when I came to pickup they said it didn't seem ready for pickup and didn't know if I would be getting the phone today. I was very disappointed so I called the location on 76th if I would be able to pick one up today and in less than 10mins I was out the door thanks to Patrick, if I ever have any problems from now on I will be going to Patrick only.”
“Diana always has great customer service. Yesterday she helped cross some of my kid’s Christmas gifts off the list. Which was a huge weight lifted off my shoulder.”
“Came to this location specifically because other reviews were good. The reviews lived up to the experience I had. I came in with multiple devices and what seemed like a pretty complicated request and the person who helped me made it not complicated at all. Thanks!”
10AM - 8PM
249 N Broadway, Milwaukee
Mobile Phones
“The staff here is exceptional! Very knowledgeable and caring to each customer. They do a great job making sure you’re secure in your purchases and set up for success!”
“Absolutely brilliant from start to finish .DeShaun and his manager were so helpful,professional in everything they did and took care of what needed to be done in a friendly and courteous manner and with a smile on their face .Superior customer service and they got me up and running with a new contract quickly and efficiently.
If you want the highest level of customer care, please go here ...you won't be disappointed!!!!”
“The employees at this store were amazing! We came in to upgrade our phones, and Brittany was absolutely outstanding. Even though the store was very busy, she stayed calm, was incredibly patient, and took the time to answer all of our questions without ever making us feel rushed.
We ended up being there for quite a while because my phone was acting up, but throughout the entire process Brittany kept checking on us and made sure everything was taken care of. The manager, Jake, was also fantastic - very attentive, helpful, and professional.
I can’t recommend Brittany, Jake, and this store enough!”
“GREAT CUSTOMER SERVICE WITHOUT THE ARROGANCE.I HAD ISSUES WITH THAT BOGUS "MY METRO" APP / SITE SO I CAME INTO STORE. NADEAL ACTUALLY LISTENED TO WHAT I WAS SAYING INSTEAD OF TELLING ME WHAT I CAME FOR.”
“I had a wonderful experience at this cellphone store. The staff was incredibly friendly, knowledgeable, and patient. They took the time to explain all my options without any pressure to upsell, which I really appreciated.
The store had a great selection of phones, accessories, and service plans at competitive prices. The representative helped me transfer all my data quickly and made sure everything was working perfectly before I left.
Customer service like this is hard to find these days. I highly recommend this store to anyone looking for a new phone or reliable repairs. I will definitely be coming back in the future!”
10AM - 5PM
544 E Ogden Ave, Milwaukee
Mobile Phones
“The Ogden Avenue location in Milwaukee was amazing. Highly recommend. Dayjon was extremely professional, patient, kind, and experienced. He made the process of getting a new phone easy and stress-free. AND he even recommended a great place to get a bite to eat after getting our phones. Thank you, Dayjon! We will be back!”
10AM - 8PM
5869 South Packard Avenue, Cudahy
Mobile Phones
“I had to cancel my Internet Service because I got a new account with T-Mobile. I called customer service, first I was on hold for 38 minutes. I called again and took longer but finally a nice lady tried to help me. After all that time, something went wrong and she was not able to help me. I decided to go to the store, T-mobile in Cudahy is the closest to home. It was 20 minutes before 8pm (their closing time), when I arrived, and this nice person, her name is Yadi, helped me with the most professionalism and always with a smile (which is what you always wish when you really need help). Thank you Yadi, you are a Star! P.s. The whole crew is very nice there.”
“The best place in Wisconsin to get a cell phone, have a cell phone service, get any accessories for a cell phone, also they have a variety of other different items if they sell there that are amazing and they are a very very low price urge anybody that is visiting Wisconsin or lives in Wisconsin and has not been to this place to go immediately! I give it 155,000 thumbs up”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
Open 24 hours
Prepaid Direct Wireless, Shorewood
Mobile Phones
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
“This is the fastest service I have ever received from any boost Mobile store I have ever went to reason for going to get my son's phone activated actually for any phone company never received activation so fast I couldn't believe it”
“By far this is the best boost mobile I have ever been. They have amazing deals for all types of phones. The workers are so nice it is an overall incredible place. Thank you so much”
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“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”