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“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”
“Came into this store a few different times to resolve issues with my son’s phone/service. The employees are all so efficient and helpful. Dealt with Brandon specifically a couple times and could not have asked for better service! This is definitely my go to store for all things phone related. They are the best!!!!”
“One of the best experiences i’ve had with a phone company in a long time. Nini was very helpful and patient and made the process of getting a new phone very easy . She was such a pleasure and I would 100% recommend.”
“⭐⭐⭐⭐⭐
Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressured—only supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!”
“This started as a 1 star review for their reward center. I was at a dead end on the phone, so I posted my troubles on the store site hoping someone here could help me. Thank God for Juan, the regional store manager. He reached out to me and we had a very nice conversation and he was able to make an awful situation right. Thank you!?”
“I called the store and spoke with Tyler about my phone issues.Tyler offered to take a look at my phone. When I got to the store and presented my phone he put me at ease and said no worries . Tyler was knowledgeable and proficient and friendly . I believe Tyler takes pride in his customer service. Thanks again my phone is working .”
“The man working here was so great!
So nice, knowledgeable, and got me a new phone and all set up with very little time. 100% recommend this store over all the other boost stores”
“I came in expecting to get $400 ish in trade ins and by looking at our plan and optimizing how the phones were being traded in they got it over $800!! Very happy with the service I received!”
“Great customer service!! Josh, the manager, and Michael were wonderful! Josh coordinated with Michael right away on getting a phone from a different store that they don’t have in the store for my daughter to have by the next day. Michael took care of us the next day and was super efficient, communicative and very knowledgeable of services and plans offered. The customer service provided at this location is just outstanding! They’re great listeners and addressed all our concerns. Thank you for your help!”
“Top smoke shop in USA go to this location it's all fresh and new also it's one stop shope the pay phone bill for metro ,at&at ,Verizon ,us cellular,boost mobile all my family family go there ??”
“I've been with metro for 2 years and I'm very satisfied with the service. Mr. norman did an excellent job with helping me get the right deal for me to upgrade my device. He did amazing and was very friendly and honest.”
“I visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her — she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!”
“Came in to upgrade my phone. The staff was very helpful, friendly and answered my questions patiently without being contemptuous. There was a nice friendly atmosphere inside the store. After visiting two other AT&T stores today I was more than happy to do business with this location and will pick it for my future needs.”
“Diana always has great customer service. Yesterday she helped cross some of my kid’s Christmas gifts off the list. Which was a huge weight lifted off my shoulder.”
“Jake and Brittany was a great help very professional great customer service took the time to help me with my bill and activation top notch I recommend this store ? percent”
“Dre was great in helping us with our purchase. It was a bit tricky but he got it done. Three other customers came in after us. He helped everyone equally and kept us focused on what had to be done. Great experience!”
“Absolutely brilliant from start to finish .DeShaun and his manager were so helpful,professional in everything they did and took care of what needed to be done in a friendly and courteous manner and with a smile on their face .Superior customer service and they got me up and running with a new contract quickly and efficiently.
If you want the highest level of customer care, please go here ...you won't be disappointed!!!!”
“The best place in Wisconsin to get a cell phone, have a cell phone service, get any accessories for a cell phone, also they have a variety of other different items if they sell there that are amazing and they are a very very low price urge anybody that is visiting Wisconsin or lives in Wisconsin and has not been to this place to go immediately! I give it 155,000 thumbs up”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
10AM - 8PM
249 N Broadway, Milwaukee
Mobile Phones
“Best customer service of any Verizon store EVER!
Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon store”
Open 24 hours
Prepaid Direct Wireless, Shorewood
Mobile Phones
“I do love is cellular however sometimes when I go to the store close to where I stay they only charge me $42 they don’t charge me $50 some dollars with the tax and tell me that I have a bucket balance and don’t have to pay until June. Then I found out that I had to pay $12 something more because the person at the store didn’t include the tax if I didn’t pay the $12 by the 5th I would lose my services or my cellphone would be turned off. That’s so unfair. I was thinking about going today and paying with cash. I hope this situation doesn’t happen again. Otherwise I am happy. See the whole purpose of me paying my bill early is so I don’t have to worry because I am on a very tight budget”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
“Came in about 5pm on Thursday 1-22-26. Other than having to wait for almost 1/2 hour, the experience was GREAT! The young lady that helped me (sorry forgot her name) was outstanding. She was very helpful in getting me set up with 2 new Galaxy S25's. She explained everything fully and answered all my questions. Very happy with T-Mobile since we switched over about 4 years ago to their 5G home internet/phones/internet package.”
“I went in this store to see if they could unlock my deceased dad's phone, so that I could activate it. Even though I wasnallowed to do so, I am not disappointed because Luis was relentless in trying to make it happen. Luis went above and beyond by calling their
customer service twice to help me. Thank so much Luis!”
“Josh service 100%. He very helpful and patient asked questions to verify and clarify with customer service.
Also Antonio was apart of this team include Don”
9:01AM - 6:01PM
1138 W Historic Mitchell St, Milwaukee
Mobile Phones
“I'm from out of town and of course I break my phone! Luckily, the owner Malek was in and took great care of me. He also gave me a great deal on a screen protector and cell phone case! He's truly a life saver!”
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“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”