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“I just received the best service ever. The representative helped me through a difficult return that I would have never been able to do. Thank you very much to the staff member at the UPS store in Middleton, WI.”
“I needed to ship 33 pieces of priceless hand painted china I inherited from my Swiss grandparents. Truly a family heirloom!
Anna, the manager, did an excellent job of packing. There was bubble wrap between the two boxes. Each piece was wrapped first in small bubble wrap, then medium, then large.
Everything arrived in pristine condition.
Pack and Ship is a great service.”
“Keem provided me with exceptional service even with my large shipping request. He made the the process very smooth and quick. Best shipping experience I've ever had.”
8AM - 6:30PM
1360 Regent St, Madison
Mailbox Centers
“I frequently go to this UPS Store, but I wanted to take a minute to recognize the staff today. When I was in the parking lot, my car suddenly wouldn’t start and I started to panic because my phone was at 5% and I wasn’t sure what to do. I went inside to ask if I could borrow a charger, and the two employees working around 1 PM were incredibly kind. The girl working immediately let me plug in my phone, gave me tissues, and brought me a chair while I tried to calm down and figure things out. She was so sweet and reassuring when I was clearly stressed. Then the guy working actually came outside and helped jump my car so I could get home. Both of them went out of their way to help me when they absolutely didn’t have to. Their kindness really meant a lot in a stressful moment and completely turned my day around. I really hope the owners know how wonderful these two employees are. Thank you both again for being so kind and helpful.”
“Shannon and Mark were so helpful, enthusiastic and dedicated! They both went above and beyond for my son to ensure his student visa and passport came just in the nick of time so he could make his flight.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“The amazing quality service and product are we get for the staff! Emily is amazing! Her printing work is impecable! Always thinking about our needs!
Hannah is always so willing to serve and help us with all our shipping needs! So pleasant to work with the staff at UPS in Waunakee!”