Towing in Wausau, WI

“Yach's repaired my truck's paint today free of charge. I offered to pay afterwards, but they would not accept it. I am more than impressed by their first rate customer service and their friendly staff. It is uncommon to find a business that is run like this these days. Polite, professional and competent. They have earned my future business. I highly recommend them, you will not be disappointed.”

“Steve has always been someone that is truly dedicated to resolving any of your automotive issues and his prices are always comparable. If you are like me and know nothing about automotive repair, Steve is always happy to answer your questions even if you this they are d**** The staff at Kemp service centers are always professional and go above and beyond the normal everyday shop.”

“I had to call AAA for a jump and thankfully they sent Joe's. The kid who came, (I think his name was Ryan) was fantastic! He took such good care of me and went above and beyond for me and my situation. Honestly I can say enough about him and the care he took with me. When in Wausau and needing emergency vehicle service, call Joe's, hands down!”

“Outstanding Customer Service – Highly Recommend Brickner's of Wausau - Trae Butler was my salesman.

I don't normally write reviews, but Brickner's of Wausau absolutely earned this one.

I purchased a 2021 RAM 1500 Limited EcoDiesel from them after spending weeks researching trucks and visiting multiple dealerships. From the very beginning, there was no pressure, they answered all of my questions, and they made the buying process easy.

What really impressed me, however, was their customer service after the sale.

They have:

Replaced the rear differential cover.
Fixed the windshield that was installed prior to trading it in.
Replaced a damaged dash trim piece.
Diagnosed an issue with the panoramic moonroof and determined the entire frame needed to be replaced.

When the moonroof issue came up, they didn't make excuses or give me the runaround. Instead, they drove nearly two hours to my home, brought me a loaner vehicle, and took my truck back to the dealership to repair it. That level of customer service is almost unheard of today.

To me, the true measure of a dealership isn't what happens on the day you buy the vehicle—it's how they treat you afterward. Brickner's has exceeded my expectations every step of the way.

I've owned several vehicles over the years, and this has been one of the best dealership experiences I've ever had. Because of the way they've treated me, they've earned a customer for life, and I won't hesitate to recommend them to friends, family, and anyone looking for a vehicle.

Thank you to everyone at Brickner's of Wausau for standing behind what you sell and treating customers the right way. - In a world where great customer service seems harder to find, Brickner's proved it still exists!”

“I called Mid-State Truck because I had an issue with my MH and was half way across the country from home. Nick Rindt was so kind on the phone and had us bring it right in . They took care of the problem and had us on our way in less than 3 hours! Everyone we encountered was friendly and kind! They had a great customer waiting area that was quiet with plenty of snacks, coffee, water and comfortable chairs. The whole place was immaculate! I'd recommend Mid-State Truck in Wausau, WI for any service needs for our RV'ing friends!”