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“Found everything I needed and more. Adrienne was very helpful with the check out and went over and above helping me with my new card by giving me the 800 number to get it set up.”
“We get groceries picked up here every week and the team is top notch. If we ever have an issue, which is of course unavoidable, they are fast to fix and offer sincere apologies for the mistakes.
Great service all around.”
9:30AM - 9:30PM
320 S Colonial Dr, Alabaster
Department Stores
“I would like to give a thumbs up to Johnny that works there he help me find some nice attire for my sons graduation ? and everyone was very kind, helpful there too...”
9:30AM - 9:30PM
5583 Grove Blvd, Hoover
Department Stores
“It was late evening and the store was pretty full with shoppers and I was amazed at how clean and orderly it was kept. Needless to say I spent more than planned.”
9:30AM - 9:30PM
1660 Montgomery Hwy, Hoover
Department Stores
“At store - everything is clean. Everything is organized. Everybody seems hard at work. There's not trash everywhere. Theyve got a lot of Halloween stuff out. To top it off, theyve got fairly decent prices!
This was the first time I've ever been in here, and it sure is nice. If you need anything for your home, indoor or outdoor, this is the place to go”
“I've been shopping here since 2016. Always fantastic sales and great customer service. One time I was treated bad, I reported her because she was doing nothing ...standing, looking, giving dirty looks and never asking if I needed help. It shocked me because that's never happened....not in that store. Hopefully I will never have that happen again. (Best store in Bham.)”
“I want to give a shout out to Gina, in the Fine Jewelry department. She was awesome, full of ideas, so patient, knowledgeable and kind. I have worked in Customer Service for many years, taught customer service skills, and been in QA. Gina is the epitome of customer service! Thank you, Gina!”
“Visited the store on 11/25/25 to buy a perfume. The brunette associate who helped me was amazing. The stars are for her. I couldn't decide between 3 scents. I finally decided on a gift set but she was nice enough to give me 2 samples and asked me to return. I purchased le parfum by jimmy choo, and love it. When checking out another association helped me (#4502). I placed the samples inside each other and tucked the. under a ribbon on the gift box (the perfume and lotion came in) When i got home 1 was missing. I could not believe #4502 would take it but she did. What a shame to have such a great experience ruined over a sample.”
7AM - 10PM
5561 Grove Blvd, Hoover
Department Stores
“From the time I walked into this Super Target store, Desiree, a cashier exemplified EXCELLENT customer service to me. (At 1pm on Sunday, 4 or 5 cashiers had 0 customers.) Seeing I needed help, Desiree directed me to the juicers, looked for the Breville, took it off the shelf. She was very patient with me. As a senior citizen needing directions often when in a megastore, I am so grateful to DESIREE for giving me the royal treatment at HOOVER TARGET, on GROVE BLVD.”
9:30AM - 9:30PM
1646 Montgomery Hwy, Hoover
Department Stores
“Shakayla was the coordinator on the floor and she was AMAZING! There was a lot of ppl in the store today and items was all turned around. I had an issue and she displayed phenomenal customer service. She has leadership, customer service, and great communication. I hope”
“To Whom This May Concern;
I was surprised at the clearance sale it was some nice outfits on the rack, I was just checking out the establishment and found out more than I expected”
7AM - 10PM
5561 Grove Blvd, Hoover
Department Stores
“The shopping experience at Target is satisfying but interaction with the cashiers shows the level of customer satisfaction. I dont usually Grocery shop at Target but when I do it's always great”
“Amazing shopping experience! Customer service was on point. Very relaxing. However, they need to update their POS for digital cards to be entered manually if the credit card doesn't allow tap and pay.”
“The store Manager, Monica, at the Hoover location, is absolutely amazing! I am looking for a couple of items. She never gets tired of me calling. She is so kind and welcoming. I literally drive 3 cities over to visit her store. My FAV!!!”
“Just got some great customer service from this location. Big shout out to Gerald the assistant store manager. I got gas at the gas station the other day and forgot to print a copy of my receipt and upload it to my credit card app. This was a business expense so I needed the receipt. Gerald dug through hundreds of receipts for about 10 minutes to find it for me. This is what true Customer Service looks like. Thanks again.”
9:30AM - 9:30PM
100 S Colonial Dr, Alabaster
Department Stores
“Wonderful staff, great selection, good value. The only reason for the 4-star instead of 5 is it's always soooo hot in there. Like uncomfortable. I definitely don't browse very long because they won't turn on the air conditioning.”
“The Alabaster Supercenter is a really friendly place to shop. I really like Carolyn who works in Self-Checkout she is very kind,sincere and has a great heart. I also really like Mr Mike he is so welcoming and warm. Thank-you for the help.”
7AM - 10PM
4616 US-280, Birmingham
Department Stores
“Us highway 280 inverness store rocks super Targert 35242 amazing worlds class service i shopping eeveryday number one store always help team members my home away from home us higway 280 inverness store located 35242”
“This is a great store. Large selection of men's, women's and children's clothing. I grew up in the '70s shopping with my mom at JCPenney's. This store is laid out like a clothing store should be. Jeans are with jeans, khaki pants are with khaki pants, and shirts are with shirts. They also have a great selection of men's suits and sportswear. Not a jumbled up mess like a lot of the new clothing stores these days.”
“I recently had the pleasure of shopping at Belk in Alabaster. I live in the area, but this is only my second time shopping at Belk's. I want to give a special shout out to Pamela. She helped me find some amazing deals that I would not have known about without her assistance. I left the store feeling confident and satisfied with my purchases and know for a fact that I will definitely be a returning customer. In addition to the great customer service, the store is clean, well-organized, and stocked with a wide variety of high-quality items.”
“Found some great tank tops on sale here! The prices were great, the store was neat, organized, and the staff was friendly. We didn't have to wait long for checkout, and after we stopped by Wing Stop for a quick lunch. All in all, great location and great customer service.”
“Order placed online for store pickup. Was greeted by two team members who were eager to help me. Both were outgoing and fun. Brought my order to me and made sure it was what I ordered.”
“I truly only have great things to say about this Walmart. Every visit is a great experience, whether I am shopping in store or using grocery pickup. The employees are phenomenal, especially the team members who load groceries. They are always kind, efficient, and helpful.
The store is always clean, tidy, organized, and easy to shop in. The recent renovation looks amazing, and I absolutely love the new layout. Everything just makes sense now and it is much easier to get in and out quickly. I especially appreciate that medicine is right near the entrance/exit, which is so helpful during flu season.
Prices are great, the produce is almost always fresh, and the bakery is amazing and so yummy. The kind young man who is usually at the self checkout is always quick to respond whenever you need help and makes the process smooth and stress free. Anytime I need assistance anywhere in the store, employees are quick to help and always have a positive attitude.
If I had one small wish, it would be for Walmart to accept Apple Pay in the future for added convenience, especially for those moments when you accidentally forget your wallet at home.
This location truly sets the standard for what a Walmart should be. Thank you to the entire team for consistently providing such a great shopping experience.”
8:30AM - 11:30PM
300 Colonial Promenade Pkwy, Alabaster
Department Stores
“Update as of 12/13/25: Nothing has changed. ?♀️It’s simply amazing to me that every time I visit a Ross location, the clothes are not organized and often end up on the floor. This isn’t a criticism, just an observation—I understand it might be due to a lack of staff to keep things tidy. It would be fantastic if they could get that under control. Despite this, after skimming through the merchandise, I still occasionally find a great deal!???”
“After I broke my foot and ankle, I was unable to navigate the store, even with the cart. I order my groceries on line now and my husband picks them up. I've been very impressed with the service. My nervousness over someone else picking out my produce was unwarranted as they've done a very nice job. I've been able to include all store items which has been great too. They give you ample opportunity to substitute items - or not - that are out of stock. One item I wanted that was out of stock was shipped to me at no additional charge. I make my menu and stick to what I need. Less impulse buying. We've had no issues with picking up or missed items. While I miss counting my personal shopping steps in my fitbit, I am not sure I'll ever go back in person!”
“I am so thankful for the ability to order on line and enjoy the convenience of pick up. Huge shout out to ISSAC who was so friendly and helpful loading my order today! He took extra care with a carton of eggs and offered them to ride home with a companion holding them!”
9:30AM - 11PM
4361 Creekside Ave, Hoover
Department Stores
“Ross is a great place to find great deals on a limited and ever-changing variety of clothing, home goods, and accessories. The prices are up to 75% off retail. The store's a bit unkempt, but perhaps that's the nature of this type of store. The employees are friendly enough, and seem to only mildly hate their jobs. I found some great men's dress shirts, slacks, a 3.00 tie (with a tie clip!), some fragrant candles, and a Calvin Klein hoodie and scarf for the wife, all for less than I'd have paid for a single shirt and slacks anywhere else.”
“Shoneice was a very good help, she attended to me the entire time since i had arrived. She helped me in the Vision Center and helped me retighten my glasses. I recommend her to anyone who goes in there.”
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“Had a fantastic experience at this Walmart. Lillian is a fantastic employee who helped me find a couple products that will make my son's day. Thank you Lillian!”