“Thank you to Brandi A. for her patience, help and service during the 2020 holiday season. We all understand how busy this time can be and how demanding our schedules are. We also understand how inventory fluctuates from day to day. Thank you Brandi for taking a few minutes to check and see if an item was in stock and put it aside to save us the time and energy it would take if we were to go there and find it unavailable. You're a gem! Thank you for your help! Happy Holidays to you and the entire Walmart team!”
“I love this Walmart very clean well maintained great customer service experience with a cashier name San she is outstanding she is always willing to help and give a helping hand to find great products ,great prices this young lady is remarkable we could really use more like her and Miranda who also is outstanding I mean I tell ya I have came into this store on several occasions within this past month and seen how these ladies interact with customers and willing to help I love how they are team players just willing to stop and help I don’t know what that store manager or managers is doing but keep up the good work”
9:30AM - 9:30PM
1660 Montgomery Hwy, Hoover
Department Stores
“Apparently I'm on a Homegoods tour! I stopped here on a Saturday afternoon and it was packed!! Like , forreal packed!! I was gifted a gift card for HG, so I have been determined to use it up. I was able to do so on this visit. I found something for the kitchen and the dog! I know .... Fun! This location offered a nice selection overall. Lots of a lot to browse! You need a shopping cart to be on the safe side! I will say this, the shopping center this HG is located gets congested. So keep this in mind. Good customer service and competitive pricing are good reasons to visit here!”
“Great store with friendly customer service and a good selection of inventory however I was disappointed to learn they had no gift wrap products of any kind. I never knew this.”
“Great selection at affordable prices. It's not the highest quality merchandise but for the price it's a good deal on most items. They seem to have new items every time we visit.”
9:30AM - 9:30PM
5583 Grove Blvd, Hoover
Department Stores
“Marshall's may have always been my favorite of the TJ Maxx/Ross/Marshall's type of stores. You never know what you will find here! I've been most recently finding most of my athleisurewear here including a turtleneck yoga pullover and a pair of wide legged yoga pants. Some honorable mentions to my latest visit include a cropped hoody that I thought I could get a better deal on if I waited, a $35 pair of Vintage Havana's, a cat statue, and a pug painting. I was really tempted to get the cat statue! I may go back for it since I can't stop thinking about it.”
“I really appreciate this location. The store is always full of unexpected, great quality items. But it’s the awesome staff here. They are always working hard with great attitudes. I feel good spending my money here!”
“I was very pleased with my drive up/pick up order. Everything was accurate, produce was fresh and it was packed carefully in the bags and placed in my car. The employee was very sweet as well!”
“Didn't know exactly what it was when I stopped but they have great prices. And I loved almost everything in the store. I wish the Home Dept was bigger but all in all great place.”
“Anu I think was her name, super sweet women she helped us at the register, super helpful, super friendly and saved us a lot of money!! Really appreciate her help even though we were there a little bit past closing she still took the time to help me, she deserves a raise!”
“(Mr.) Tim at the Hoover, Alabama store was the epitome of excellence from the beginning to the end. He greeted, assisted, and thanked us for our visit. Thanks to Mr. Tim, in customer service, for a great shopping experience!”
“I waited too long and my Acess Code for the survey is expired. We were shopping on 12/20/23 at the Alabaster, AL store. An associate in the beauty department named Shai was extremely helpful, answered my questions, and even made a suggestion that saved me some money on the products that I was looking for. The transaction # on my receipt is 1871 @ store # 2918, associate (?) # 0900. In this day and time, customer service is a dying art. Shai is definitely the EXCEPTION!”
9:30AM - 9:30PM
100 S Colonial Dr, Alabaster
Department Stores
“I recently received an Egift card for homegoods after the passing of two grandparents in October. My grandparents loved Christmas and the Egift was to buy a gift that reminded me of them. Amanda, went above and beyond to help me return and item and buy my other ones. She gave me kindness in a moment that was more difficult than I can explain. She was truly fantastic!”
“I love Von Maur. When you walk in, most days you are greeted by the soothing tunes of a live pianist. This store is the epitome of elegance with amazing salespeople. They always ask if they can assist and if you pick something to try on, they will start a room for you, without being pushy. Very friendly and professional.There is a wonderful selection of high quality ladies clothing and although pricey, they have very good sales. To top it off, the Von Maur interest free credit card is the best offer I've seen. If you haven't been, you're definitely missing out on a great shopping experience!”
“It was right before Christmas so I thought it was going to be very very busy because I had some returns and I really didn't want to do any shopping but they had plenty of service areas open for checkout and returns the lady who helped me was very friendly and made sure that I had everything complete before she moved on to the next person”
9:30AM - 9:30PM
320 S Colonial Dr, Alabaster
Department Stores
“Great location. Super organized. Jewelry wait time questionable...seem to take their time. (besides the kind black lady with locs, she is always on it, she is great)”
7AM - 10PM
4616 US-280, Birmingham
Department Stores
“My store is the one on Highway 280 in Birmingham, AL. The newly remodeled store looks great and has a more upscale feel than a big box store. The sales associates are extremely helpful. It is great to use the Target app and Red Card for purchases. Target has a very customer friendly return and price matching policy. Overall, I am a very satisfied customer.”
“I had my car strand me in the gas station part. THe lady who works at the gas station was very understanding that I had to wait for a tow and I was blocking a pump. Further she agreed to hold the keys as I had to get home to a bedridden spouse - the tow company agreed to pick up the car without me being there. Lastly this same lady there was a good Samaritan and asked her husband [who was paying her a visit at work] to give me a lift home, so I didnt have to walk the 4 miles home. WOW!”
“Great place for bargain shopping. The place was clean and well organized. I must admit that I haven't been to a Burlington in years but needed to pick up a coin purse and wanted to get in and out. on the coin purse. That gave me enough time to browse around for a few minutes at the housewares. Things were sensibly priced and conveniently located. I would go back.”
“Im not from Alabama but I do love belks and their fragrance section. I forgot the woman’s name but she looked pretty young , she had makeup on and looks like a wet n wavy hair texture. She was very helpful with me picking a new fragrance. Loved my experience with her ! I almost bought 2 different ones.”
“Great deals. Lines move fast but they asked me to sign up for rewards but ended it up being a credit card. I didn't like that. I didn't want a credit card, I wanted rewards and money off.”
“Even with many of their items on sale and marked way down they are still very high priced imo. Nice selection of mid-high end clothing but still way out of the normal shopper's price range for what you are asking.”
“Last night while checking out I heard a man chew out a sweet employee because he had to use self-check out. It's astonishing and laughable to see how many people are rude and complain about self-check out and having to do something yourself. Maria, the employee handled the situation with grace and kindness. She did a fantastic job in an uncomfortable and ridiculous situation. Tonight, I met Kylie (spelling?) when returning an item at the last minute. Even when running in right before close, she made my experience wonderful. The staff at this location are remarkable and truly deserve a raise.Let's remember to show kindness and grace this holiday season to employees working in retail and the service industry.”
“I cannot say enough good things about this target! Especially the target pick up feature. I have a three month old and a four-year-old and the pick up has saved me in this season of life. It is always so quick, and they are usually even waiting outside when I get there. The employees are so friendly and kind and I have never had any issues. Actually, they have always gone above and beyond with the service that I have gotten! Thank you so much.”
“The sweet lady at checkout made my day! I loved her new hairdo and she loved mine leading to a nice conversation and good vibes for the rest of the day. I hope good things come her way every day!”
“Went to the family dollar in Bessemer they have a lot of good deals on prices first time going in there and I loved it friendly people it's a nice place to shop for house hole product's everything is right in your face. I would go back. Parking wasn't a problem.”
9:30AM - 10:30PM
4361 Creekside Ave, Hoover
Department Stores
“I've always enjoyed shopping here.Ross has very nice merchandise at prices most can actually afford on a moderate budget. With Plenty to choose from and a variety of selections to choose from.Including plenty of seasonal mds whatever season we're in.At least, to me, that is how my experiences at ROSS haveAlways been. :)Unless you're hard to please, I believe you too will enjoy the experience of shopping at any ROSS location.THANK YOU ROSS YOU'VE NEVER LET ME DOWN. I LOOK FORWARD TO VISITING SOON .JERRY SMITH”
“Great store, super cute clothes and such a variety! I really liked how no one annoyed or followed me around the store as I was in there for quite a while! I enjoyed my shopping experience and I’m assuming it was the owner that checked me out, she was also nice & friendly and didn’t rush me. I will look for their store brand where I live in Tampa, FL”
“I called ahead and let the Pharmacist know that I potentially have COVID and am awaiting my test results. They went out of their way to go out in the store for me and got my over the counter vitamins and medicines and rang it all up at the pharmacy drive thru. I had my Emotional Support Dog with me in his car seat and she even put a sealed baggy with a Milkbone in it for him. I'm really appreciative of how thoughtful they were in preparing everything so that I didn't feel as though I had to go inside or find a friend that could go in for me.”
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“This place is good BUT it's so cold. It hurts to the bone, it shouldn't be freezing. I don't know how the employees work here. Even in the freezing cold winter days they had the air on. I wish they would fix it for not only the customers but the employees as well. It should not be refrigerator temperatures all year round”