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“I rent from the national location often, however, I was taken care of at the enterprise booth this morning to pick up my rental. Sidney went above and beyond to make my experience exceptional! I definitely will be back.”
“So, I’ve always used this Enterprise location since I have always gotten good service but I’ve never left a review and I couldn’t pass up leaving one this time because they took such good care of me.
I had a reservations for pick up at 9am and I got there around 9:20 and I was literally in and out within 10 mins. I kid you not!!! They welcome you as you walk in. Confirmed your details, ID etc. Very friendly, car was nice and clean, smelt good. Justine took care of me initially, called and confirm everything, Peyton took care of the getting me my car upon arrival.
Upon return, was welcomed again as I stepped through the door by Marshun and this was around 5:30pm, and again great service, very helpful and he handed me over to Isabella who was awaiting to close out my return. She was so sweet, great conversation. Quick service and thanks again for taking care of me Marshun. You have a great team here. This is where I will always come to get my rentals.”
“We have had a great experience with Metro Mini storage in Trussville. Our family has used one of their small units for a few years now and it has been a big help. The workers are always helpful and the area is always clean when we come by. Highly recommend this business! Thank you Metro!”
9:30AM - 5:30PM
701 3rd Ave W, Birmingham
Car Rental
“This place was the only place in town open and ready to work on a Sunday. He got me in right away and had it done in a few hours. My truck looks so nice and he was so sweet and professional. If you need an honest good job go see cd !!!!!”
“Fast and smooth process to rent, friendly staff, counter and car pick up/drop off conveniently located in airport parking garage, clean and new car. Great value. Booked through Sam’s travel.”
“The customer service team was awesome. They were very friendly and helpful. The service was fast and easy. The vehicle was clean and easy to operate. I would recommend them.”
“The customer service is EXCELLENT. Everyone that help us was so professional and helpfull making sure we were satisfied with the rental and the same service upon return of the rental. The car was cleaned to PERFECTION when we recieved it and full of gas. I can't praise this team enough for all they did to make sure we were taken care if and satisfied. We will CERTAINLY use them again for any rental needs.”
“I’ve rented from this location a few times and I am always very satisfied.
You guys have an absolute treasure when it comes to your employee, miracle. She is amazing. She makes sure customers are happy, she always has a fabulous attitude. She’s so upbeat and so sweet. She really cares about the customer.
100% I would recommend this location to anybody!”
“These guys were great. This Enterprise got me a car last minute, after Hertz at the airport didn’t have any (even though I had a reservation). These guys also took me to the airport when I dropped the car off.”
“Customer service here was great! CJ took great care of us. The car was smoked in (which sucked), but it was temporary so whatever. The people that work here can't control that. As far as customer service, it was awesome!”
“I'm officially a budget rental car fan. I had a reservation with enterprise and got screwed over. I reserved a vehicle and when I showed up I was told they didn't have my vehicle nor could I rent a vehicle with a debit card.
Budget not only found me a vehicle at the last minute they also allowed me to rent my vehicle with a debit card. The rental was also an upgrade to what I was going to rent from enterprise plus it was less expensive! Hats off to Budget rental cars at the Birmingham airport! Great job keep up the good work and excellent customer service. Thank you!”
“Jim Burke Hyundai has amazing customer service. I worked with Emmanuel Gomes he made my experience so less stressful and he was very patient with me throughout the process.. overall everything was great.. I walked away feeling good about my car services, I do recommend ???”
“The staff at National at Birmingham airport have been exceptional. Incredibly helpful. I would definitely use this company again because of the staff. Great rate too!”
“The lady, I forgot her name but she's a black lady, picked up the car, took a few minutes which surprised me bc I use to have to wait in enterprise for awhile, came back dropped it off and the same lady. She is phenomenal and her customer service is amazing. I will definitely rent at this specific location again and I recommend this place.”
“So far so good my only issue is that they let me rent a car knowing that they were closed at the time of my scheduled pick up!! But other than that they are awesome! I love this 2021 Toyota Corolla!!!”
“Enterprise is my go to rental place. I’ve never had. Abad experience. Miracle at this location is amazing. She’s so attentive and quick and efficient. The whole team there is great”
“I travel into Birmingham/Tuscaloosa often. I always prefer renting from Avis at BHM airport. The employees are always so amazing! Very professional, knowledgeable, kind, helpful, accommodating and I could go on! Adena, Keaton, Mary and Deon are the best! They are the reason I continue to go to Avis instead of the other companies(when they have availability). Unfortunately there have been times that Avis was out of cars so I had to rent elsewhere. However, they are my first choice. I appreciate their wonderful customer service, kindness and patience! Thank you Adena, Keaton, Mary and Deon!! Avis truly benefits from having you all as employees!”
“We rented from here multiple times the last few months & every time I've had the best service. Thank you for being friendly & working to make sure we had the best vehicle for what we needed!
Clean, good running vehicles & friendly, helpful service.
I will rent from here every time.”
7AM - 11PM
5900 Messer Airport Hwy, Birmingham
Car Rental
“Excellent experience! Arrived late from Denver, CO. on a Southwest Airlines flight @ 11:55pm, Thursday night, 10/02/2025 - Bama parents weekend! Hertz was prepared! They stayed open well past midnight to ensure that all Hertz customers were taken care of in a timely manner. There were two wonderful customer service agents in the Hertz Gold parking lot booth ready for the late night flight arrival rush! Way to go Hertz!! You exceeded my expectations!!!
Tips for success! 1) Be a Hertz Hold member! 2) Input flight time in reservation so they know when to expect you! Btw - all Hertz media states they close at 10pm and some sites say 11pm…I was concerned about the office closing before I arrived so I called Hertz at the airport and they stated that they are open till midnight…I am guessing that the main airport Hertz offices close at those times along with the other companies but that airport garage Hertz booth was open past midnight!!!”
8AM - 10PM
5600 Airline Dr, Birmingham
Car Rental
“I booked through Priceline, and chose dealers choice as it was the most cost efficient option. I was honestly was a little concerned afterwards once I read so many negative reviews. My flight was delayed a couple of hours and there was no staff at the Dollar counter when I got there as it had closed. There was a sign to go to Hertz counter for assistance. I was taken care of extremely well there. Fast, super friendly check out, and got a new 2024 Nissan Sentra. Returning it was no issue as well. Super fast, no issues at all! 10/10 will do again!”
8AM - 5PM
2508 5th Ave S, Birmingham
Car Rental
“When I went to visit almost got stranded. I went to like four different car rental places and they turn me down because I had a out-of-state license. Using my credit card , this hertz blessed me with a car. I forget the name of the two there a nice woman she had gold braids and a young man who had glasses, very professional I'm actually going to Birmingham this weekend and I will be renting from there!”
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“The Golden Globe award goes to Don Harrison! Harrison is knowledgeable, will help you fine the right automobile and a great price! Thanks Don Harrison!!”