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“Fred has phenomenal knowledge of the T mobile process and equipment is the A1. Shout out to Mrs Kristina for superb professional atmosphere. Thanks T Mobile Montclair team”
“I’m in T-Mobile Parking lot typing this.. Angel at 280 T-Mobile was phenomenal.. She was very patient, informative, & got me exactly what I needed.. She went over & beyond to satisfy my needs.. Her energy was very genuine and sweet! go see my girl Angel! she’s the best!”
“I had such an amazing experience at T-Mobile, and it truly wouldn’t have been possible without Josiah. He went above and beyond and made sure the manager, Diandgy, was able to step in and assist me in the best way possible. Kristen finished getting my phone fully set up and made the whole process smooth and stress-free. On top of that, Paisley was absolutely the best with emotional support and made me feel so comfortable and cared for throughout the visit. This team created such a positive, unforgettable experience that I will definitely never go anywhere else.”
“Justin at the Inverness location is wonderful! He was very very helpful! I appreciate his kindness and professionalism in assisting me! Thank you Justin! I highly recommend seeing him when visiting the Inverness location!”
“The store location in Roebuck was spotless, the parking area was nice, and the lanes were available at the front entrance to park. Entrance and walkway areas are free of debris. We were greeted when we entered the store. Small, professionally trained staff, who were friendly, and my agent worked very hard to assist me with my phone issues. She did a great job. Very empathetic and courteous.”
“Brandon was very great. He helped my grandmother get the cell phone she needed. He was very patient and understanding. He communicated very well and just overall provided a great customer experience. All workers greeted customers as soon as they came in. Great work!”
“I talked to customer service (611) 4x in one day for a total of 3 hrs and 20 mins about an issue with our account. We came to the store and Alex was able to fill out a form for me and solve the problem. She spent an hour with us and was very patient. She is knowledgeable, professional and courteous. She went above and beyond for us.”
“It’s a Saturday around lunchtime and there seems to only be a couple of employees working. Almost 10 people in line waiting to be helped. This is what you get when Verizon gets rid of the majority of their corporate stores, yet so many things you can’t do at your local dealer and you’re required to find a corporate store.”
“Yesterday I visited the Spectrum store on Patrick way. There was no wait and I was helped by Shmeka. She was most pleasant and very knowledgeable. Shmeka successfully answered my questions beyond my expectations. I highly reccommend this Spectrum store and Shmeka!”
“This store is very welcoming. As soon as you walk in the door you are greeted. Everyone is happy to help. The store is extremely clean and everything is very organized. I do not feel rushed when I go in I feel like they want to make sure there is a full solution. I know that if I leave and have an issue they are dedicated to making sure I will not have any issues again. Mario, Tyler and the store manager have been extremely helpful. I was a pre paid customer and after such good experiences I went with a post paid account and moved all of my services there. This location makes you feel like family!”
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“My small business would be offline and dated if it were not for the great people who work at Known Host. I've been with them for years, and over this time I have gotten to know the support staff via ticketing systems. With most companies, you probably never see the same agents name again in another ticket; but not at Known Host. They are able to retain their support staff for years. That says a lot. Tech support is a hard job. I'm thankful to the staff, company and services they provide. They certainly under promise and over deliver.”