Banks in Chelsea, AL

6 locations found near Chelsea
View Map

“The Chelsea branch has always gone out of its way to take care of its customers. These customers that are seen here complaining about bad service are often the same customer’s who feel overly entitled and are often doing or asking something against bank policy which will get someone fired. Surprise surprise when a banker says no to save their job… heaven forbid these wonderfully entitled “people” actually care that they risk someone’s job by yelling and badgering them to do what they want them to do! Customer service isn’t dead, but they can only respond to what they are given… ? maybe don’t be a complete d***** bag when you ask for something ?‍♀️?‍♀️?‍♀️ kindness and civility go a long way…Oh yea “Regions owner” it’s so wonderful for you to respond to these “reviews”… how about actually trying to find out what happened before you send your “we are so very sorry to hear about your experience “ response… a company that will not even back its employees on a policy that they enact is a joke.”

3.2 Average29 Reviews

“I have been with CPFU for about 3 years now. They are overall an amazing bank. Every time I need help, the customer service is absolutely amazing. Everyone is so kind and helpful. I recommend them for sure!!”

2.9 Average11 Reviews

“Very friendly staff!! Now they greet you at the door and directed me to who I needed to exchange currency and ask questions about overseas fees, use and other information. Will be in again soon I'm sure as I travel often”

3 Average1 Reviews

Related Categories