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“i came in with the goal of getting my feet fit for a pair of gym shoes. i was nervous to come in because i didn’t necessarily know what to ask for (as i’m just starting my gym and fitness journey). i was immediately greeted by Nicholas, who was amazing! not only was he super friendly, but he answered all my questions and was very thorough with making sure i was comfortable and my feet got what they needed for the type of exercise i was doing. walked out with a pair of Brooks Glycerin 23s and i like them! thanks for making it so easy!!”
“Best service I’ve ever seen from a retail shoe store. High tech—they use a 3D foot scanner to help find the best fit and then advise on shoe selection. High touch—a rep greets you and stays with you the whole time.
I have to brag on the team member Clay—he unboxed every shoe for me, prepared it for trying on, and then did something I have never seen before at a shoe store: he literally asked to put each pair of shoes on my feet and lace them up for me.
Truly outstanding shopping experience!”
“Adam is amazing! He went above and beyond for us! He was knowledgeable and you could tell that he loves his job and has experience with dressing and fitting customers! We will be back and will definitely ask for Adam to assist us.”
“Great shopping experience at DXL. Darrel was great at helping us find everything we needed for my husband who has recently lost weight. I love the new Vinyard Vines apparel that you are now carrying and there’s always a great selection of Ralph Lauren as well. This was Darrel’s first time being alone at the store and he did a great job handling multiple customers in the store while still giving us the personal touch.”
“I went to order some boots for my husband, they were super nice and helped me find a great pair of boots similar to what my husband bought there years ago. When I was leaving I saw another pair I thought my husband would love, and I was a little hesitant but another very sweet girl helped me out and it turns out, the second pair of boots match my husbands favorite belt perfectly. Thank you to both girls, y'all were huge help!!!”
“Always great service! Every time we go to Trak Shak we get immediately served and get the perfect fit shoes. They always have a vast selection and the bag we get to carry the shoes home in always comes in handy for my family of 8. I would highly recommend Trak Shak! Your feet have to carry you the rest of your life…take care of them!”
“I drove over an hour to get to this store. These are the only shoes I can wear and the sweet ladies working there were so awesome! I sat most of the time while they helped me find what I needed. I will be back.”
“Clark shoes are great shoes but this location is the best because of the lady working there. She really cares about your feet and comfort. We will always buy from her.”
“My husband has had a very difficult time finding shoes that work for his flat feet. Our sales associate was so very helpful in finding options for him that were comfortable and suitable to his needs. Customer service was top notch at this location! We will definitely be back for future shopping, and I would definitely recommend!!!”
“Needed to get some equipment for our kids starting soccer and they were super helpful. It was definitely the experience we were looking for to make sure we all got all the right sizes etc. Super nice lady helped us out with everything.”
“Each time I stop by and shop the atmosphere is always inviting. The young lady was very helpful, courteous, fashionable, and overall down to earth! The Yo?! I'm in there!”
“They've got a great selection of shoes at good prices. My only criticism is that none of the employees approached my children and I to greet us or offer to help us.”
“Some of the best boot service I’ve ever recieved. They take good care of you! I had some issues with plantar fasciitis coming on and the lady here gave me some insoles for my new boots and she said “that’s gonna fix you up!” And behold it sure did. Most comfortable boots I think I’ve ever worn.”
“I had a great experience at Foot Locker! Lucas provided outstanding customer service and was incredibly helpful from the moment I walked in. He was knowledgeable, patient, and made sure I found exactly what I needed. It's always refreshing to encounter someone who genuinely cares about helping customers. Thank you, Lucas, for making my shopping experience so enjoyable. I will definitely be back!”
“I absolutely love this store. Des is amazing. He's always helpful and he's kind. He lets me know if there's a sale going on whenever I'm in the store. If I come in and there's some type of special event coming up Des makes sure that he gives me a flyer. Des is an integral part of DSW Hoover!”
10AM - 5PM
240 1st St SW, Alabaster
Shoe Stores
“Had a great experience! Bought a cute little necklace and some scrubs and she was great! Would definitely come again. They have great quality and an amazing selection! I honestly would go again.”
“The service was great. The man working here helped me find what I needed and had helpful input and insights. They have a good variety of high quality brands of boots and other adjacent goods.”
“Hey everyone!!! Come on over to Hibbett Sports in Hoover Alabama, where The manager Khy and her crew are. Expertise courtesy patient and kindness will greet you at the door. I love ❤ shopping in the Hibbett Sports in Hoover Al!!! Most times whatever I'm shopping for is in-stock and if not, these kind people will take out the time to order on line for you. Thank you, Ms Khy and crew for making me feel important, when you guys make sure my needs are met on every visit.”
“went in last wednesday and had no clothes for big men iwanted a 3xl and the clerk said they didnt show anything in a 3xl in the store thats a shame cause i wear alot of western wear and its right around the corner from my house...”
“I brought my son in tonight for some school clothes and shoes . We were immediately greeted at the door by an employee named Zykiriah. She helped us with everything from
Finding shoes , trying on clothes , getting things shipped to our house. She was so sweet and has excellent customer service skills!! The male employees with her were also polite and helpful. Zykiriah went above and beyond!!! Will def be back!”
“Abigail, was amazing. She was very knowledgeable and assisted me in secret while I got clues for presents for my kids. She took the pressure off me remembering all the things they picked. She handed me a list of what they chose and I had to hug her!”
“Service was great, the employees I dealt with today (3/28/26) around 11 O'clock were more than helpful and respectful. Definitely a place to go, they'll prolly have what you need.”
“Nice selection of shoes in a variety of styles. Men’s, women’s, boys and girls. Socks. There are average shoes here. Only a few real hiking, running, specialty shoes to choose from. Friendly people. Good sale when I visited. But one get one half off..”
“I would like to give a wonderful 5 stars to the Customer service Rep named China . She was very helpful in helping me find sports gear for my daughter. Very attentive, sweet and just all around what this company needs to draw more attention. I hope she is recieving the highest respect and dignity from her higher ups. Bravo and thank you.? ? ? ?”
“The last few times I've been in Finish Line, I have enjoyed my experience and ended up leaving with a pair of shoes. The staff is super helpful and I like that they make sure to greet you no matter how busy it can get. I commend the staff and recommend anyone to get their shoes from there in the mall”
“Omg! I don’t know where to start the associate Jamarus savage is an awesome helpful person throughout the store ,he helped me find everything I was looking for “wish I could thank him again.”
“I have never been discouraged with service at Hibbett-Alabaster. The guys there are very pleasant and knowledgeable about the products. My favorite Hibbetts 😊”
“Demetria was very friendly and funny she is a great manager she should own her own shoe store some day beautiful inside and out I love the customer service I love my shoes”
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“I just started going to the tanning bed again to help with postpartum depression and it’s been a great experience here! Everyone is so nice and helpful! I also love the boutique, it’s so cute. 10/10”