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“Don Matthews was the best salesman I have ever had. He explained everything in detail and there were no surprises in the end. I definitely recommend seeing Mr. Matthews for your next vehicle need.”
“The manager Lee was very helpful in finding and holding the parts I needed to fix my brakes. He was even willing to send his employees to other vendors to find parts for me. When I need car parts again, this is the place I will go next time”
“I was having a serious battery problem with my 2024 Lexus ES 350 sport. I simply pulled up to the Auto Parts store and Ben came outside after we found the right battery that was going to replace my dead battery. He quickly and efficiently got it installed, and I was on my way. Great place to do quick business with!!!”
“I've had multiple experiences with the rental department at Long Lewis while my truck was in the shop and have always felt good about it. Elijah and Yvonne are professional, extremely helpful, and are willing to work with your specific case to make sure you are taken care of.”
“The only auto parts store in Bham that still knows what a car is. Have a hard to fix problem? These are the ONLY guys that give a damn and will fix you up. The best!”
“Very friendly. Team went out of their way to charge my cell while I was fixing an issue. Lady that helped me knew how to find answers to my questions and came across as knowledgeable. Multiple visits and no bad experience had. Thank you team.”
“My first time here was actually pretty good. The wait time was short cause there was one customer in front of me at the time, and the place was organized and clean.Friendly staff and great service makes this place a no brainer for your auto needs.My only complaint is that I received the wrong part, as I was picking it up for my dad, and I didn't know which part he needed. He called ahead of time and did all the talking, I just passed by, as I live about 15 min. from here.But nonetheless, the experience is pretty much the same at every Napa store I go to: great prices and great service. Would definitely recommend giving them a try.”
“Joe Hudson did a great job of fixing my car. Everyone was pleasant and seemed very knowledgeable. It was done in a reasonable amount of time; and had been washed when I picked it up. I would highly recommend them.”
“I left the Bessemer store on Academy drive due to being ignored for 20 minutes. I came to this location and was met with Olivia who was right on the job. Excellent customer service from her. The wait was a while but at least they helped me which is more than I can say for the last store. Thank you Hoover Walmart Auto Center and Olivia.”
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“Regi Palmer was the best help when we bought our QX80! He made everything easy and he was so accommodating! I highly recommend him when buying a car at Infiniti of Birmingham!”