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5AM - 11PM
2156 Tyler Rd, Hoover
Convenience Stores
“This little gas station is the best. The customer service is so top-notch, and I honestly think the guy who runs this place is genuinely one of the nicest men I've ever met. He is so kind hearted and is just the friendliest. Every time my boyfriend and I take a visit, he always greets us so kindly. I always make sure to speak to him every visit, as he always does the same for us. He makes sure to ask how our day is going. This man is just so welcoming, so kind, and just over all a top notch fella. This little store is small, but plentiful-- they have tons of product in here, and the gas is a few cents cheaper here than across the street. I also appreciate that they are always doing what they can to maintain the area. A great little shop to go in. Truly a good meaning of "convenience store." This customer service provided here, is great.”
2 - 7PM 9AM - 1:30PM
2201 Tyler Rd, Hoover
Convenience Stores
“Chris(Kris?) was extremely helpful providing same day service in filling 6 prescriptions late on a Friday evening. She was both patient and courteous! She’s a keeper!”
Open 24 hours
3640 Lorna Rd, Hoover
Convenience Stores
“This is the only store I have ever been in that knows you by name and always smiling.. even when there system is down they handle it with a smile and a friendly thank you. Way to go guys and gals.. yall are the best..v”
“4 stars bc I’m never disappointed, but a star off bc I’m here quite a bit, but only seem to ever see one person in here busting his tail (Beard, glasses, longer hair), trying to do everything himself. I’ll see him later at night and early mornings. He’s really cool and helpful, but where are the other workers?I’m just wondering bc I’ve personally been in work situations where I’ve gotten taken advantage of, constantly working other people’s shifts, etc and I can spot the signs. Get some people helping this dude out. I don’t know if he’s the manager, but even managers need help!Hope this guy’s getting paid what he’s worth and you don’t ever lose him bc it looks like he’s all this store has.”
“Ms. Francis was absolutely phenomenal!! She displayed great professionalism, kindness, and patience with me and my husband. She ensured we received the services and discount we deserved. You do not see customer service like this in many workplaces any more. The standards have dropped tremendously!! Thank you Ms. Francis for your dedication and loyalty to ensuring customer satisfaction. You are awesome!!!”
“This weekend there was an error with a purchase I made. I returned to the store tonight and one of the team members- maybe a manager- rectified the issue and was so kind about it. I then did more shopping and while there I watched her juggle multiple checkout issues, train another employee, and stock items..all with a pleasant attitude.”
8AM - 1:30PM 2 - 10PM
1801 Montgomery Hwy, Hoover
Convenience Stores
“For the most part I love my Walgreens. Everyone is very nice and helpful. Sometimes when they are short staffed it takes forever but other than that it's a good Walgreens.”
7AM - 10PM
5400 US-280, Hoover
Convenience Stores
“The staff is friendly and professional. I’ve seen unreasonable customers in the store, and the staff eventually has to be firm with them. It’s my guess that the lower ratings are coming from “those” customers.”
“The sales associate, Mumtaz, on John Hopkins Parkway in Hoover, Alabama was very helpful and courteous regarding my purchase. He had product knowledge and had amazing customer service skills.”
8AM - 9PM
2201 Tyler Rd, Hoover
Convenience Stores
“I’ve always had pleasant experiences with the pharmacy. Sometimes the front employees are slow to come up, but I just chalk that up to not enough help on the floor, not their fault. Nice makeup selection!”
Open 24 hours
2963 AL-150, Hoover
Convenience Stores
“Stopped in to fuel up..gas was $1.85 gallon unleaded..i like the fact that they had a touch less pay option at the pumps. Everything you might want at a gas station was there, plus mask were required”
7AM - 10PM
4700 US-280, Hoover
Convenience Stores
“Idk why this Walgreens has such bad reviews. I had to pick up meds at the pharmacy, so I went through the drive thru around noon. It was fast and easy. The workers were nice. I did have trouble with the narrow drive thru, so I just reversed my car and went on my way (there was no car behind me).”
Open 24 hours
1639 Montgomery Hwy, Hoover
Convenience Stores
“After a nice lunch at one of the many lunch spots in Vestavia, we decided to take little walk. My stomach started to turn and I needed to use the rest room and fast.This shell station had a huge confidence store inside with a large array of snacks for the road. Everything from the classic chips and jerky to gummies, candies and a f real ice cream machine. I can't comment on the gas prices, but the inside of the store was clean, they had huge drink coolers with everything from water to beer. The bathrooms were very clean too which was an extra perk. Couldn't leave without buying at least so,etching so I decided to get a smart water before leaving. Overall experience was easy breezy.”
“This is considered Walgreens Galleria. It is ridiculously busy. We used this Walgreens about 4 years ago, then transferred prescriptions to the old Rite Aid at Hoover Commons. We loved it, Walgreens bought out that store. Then they suddenly closed with a little notice, in February 2024. So now we are forced to return to the “Galleria Walgreens”.
Joy, One of the Veteran pharmacists that was at the previous Walgreens, the one that closed is now working here. She may be there part time or maybe she floats. I am unsure, but she is AMAZING! It is so nice to see a familiar face and someone who knows you. She is very personable and helpful.
Sometimes they’re just too busy,. The customer service is usually decent. I’ve had a couple of times where I’ve been hung up on, or placed on representative hold, many times when I’ve called and had a genuine problem with the app, not letting me refill a prescription that I could see, it was just tell me it was at a store that was no longer open. And short of going there myself, you must call.
So there is a disconnect between the app and this store. The app stinks. It is not very reliable. Sometimes it works, sometimes it doesn’t.
At any rate, I would give this store a 4/5 on Customer service. They are helpful, it’s just really hard to get through. I miss the short waits, Familiar faces, helpful and friendly staff at our other Walgreens.
And for that reason, I may transfer our prescriptions somewhere else.
I can’t complain because they always have my medication in stock. They can’t help that they’re very busy. So that’s the only complaint I have. I guess busy is a good thing, but they’re only human. I suppose it gets a little crazy working at a place where the drive-through is always five or six cars deep. And there’s usually a line inside as well.
If you use this, Walgreens, I would suggest you just park and go inside. Drop off your prescription and come back later.
I used to get my prescriptions filled while I waited about five minutes at the old Walgreens that is now permanently closed. Those were the days.
I don’t mind waiting, I don’t mind dropping off. But you have to go at a time like 3 o’clock in the afternoon. Avoid Early pick ups, Avoid the lunch hour 11-1 and by all means avoid 5 O’clock rush-hour. Go after 7 PM if thru week.”
Open 24 hours
3421 Lorna Rd, Hoover
Convenience Stores
“I had some packages stolen from my apartment steps and so I had my Amazon sent to the lockers that are at the circle k. There was never anybody blocking the lockers they had proper signage. I was able to pull up grab my package and be gone and I went in to get a soda and they were very nice and everything was as clean as to be expected at a service station. I was very pleased.”
“This wasn't my first option for gas but the other gas stations in the area were gone or out of gas. I know ... ridiculous! I went inside to grab a snack and also pay for my gas. The inside was orderly. The attendant working was nice and helpful. I even got .10 off per gallon on gas. Thank you!!!!! This was my first time at this Circle K. I would definitely come here again!”
7AM - 12AM
1881 Chace Dr, Hoover
Convenience Stores
“Young man named Joey/Joseph was very kind and courteous. He was kind to everyone, not just myself. He made sure to answer my questions, and fix any issues I had with my purchase. Will definitely be back because of him. :)”
Open 24 hours
2501 John Hawkins Pkwy, Hoover
Convenience Stores
“MY NAME IS QUEEN IM A PROUD HOOVER UAB DOCTOR, PROUD PARENT VERTERAN OF MY HOME TOWN COMMUNITY HOOVER, AL MS. TASHA THE STORE MANAGER FROM TRACECROSSING LOCATION. IS A FRIENDLY MOST OUTGOING LOVING PERSONALITY GREAT CUSTOMER SERVICE I TRULY APPRECIATE ALL HER BEAUTIFUL SMILES AND COMPASSION TO ALL CUSTOMERS IN JESUS CHRIST NAME. NEED MORE PEOPLE LIKE HER GIVE HER FLOWERS, RAISE, IN JESUS CHRIST NAME APPRECIATION FROM THE MEDICAL FRONT LINE TEAM OF HOOVER, ALABAMA.
MS. QUEEN MIRELES SMITH”
“I have to give my pharmacy a shout out. They have been terribly under staffed this holiday season but they have showed up and showed out for everyone. Especially on Christmas. I worked as a dasher to make extra cash and that was the busiest I have ever seen it. They handled it the best they could and got everyone in and out. To the customers please show grace because imagine you trying to take care of 30 ppl at once and it’s just you and your coworkers working fast as you can.”
“Alisha, the pharmacy technician, was extremely friendly and took the time to answer all my questions when I called in. She was very patient and helpful! Give this sweet lady a raise! I will be transferring my other prescriptions to Walgreens at Ross Bridge from a competitor pharmacy that wasn’t helpful and didn’t communicate with me. Walgreens Ross Bridge is very organized and knowledgeable!”
“I love this particular Walgreens. The store is clean and well organized, with helpful employees. At every store I visit, even in other cities, Walgreens clearly posts their pharmacy hours.”
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“It's a gas station. They have gas station things at gas station prices. Great place to go if you have a car, and it uses gas. Also a convenient place to go if you're the type of person who drinks beverages or eats things.”