Browns is a business that has received positive reviews for its excellent customer service and wide selection of products. Customers have praised the helpful and patient staff, who go out of their way to assist them in finding the perfect fit and items. The reviews highlight the exceptional service provided by employees such as Catherine, Tobin, Eric, Penny, and Prateek. These staff members are described as kind, understanding, and genuinely caring, making customers feel comfortable and valued, rather than just another customer. Customers have appreciated the store's great variety of Blundstone and Doc Martin boots, with the staff helping them find the right size and style to fit their needs. The reviews suggest that Browns provides a enjoyable shopping experience, with customers leaving satisfied and likely to return due to the outstanding customer service.
Thanks to Catherine & Tobin that my order was straightened out and no more issues. They both are very helpful and patient & I couldn’t ask for more.
January 2026
We had a problem with Browns previously with the order but thanks to Catherine who go out of her way to help & assist us. Can’t thank her enough. She’s very understanding and kind to help us out.
November 2025
Very good customer service and friendly, kind sales staff. They also have a great variety of Blundstone boots to choose from.
