Penningtons is a welcoming and friendly store that consistently provides excellent customer service. Shoppers appreciate the knowledgeable and patient staff, who are eager to help find the right clothes and fit. Many reviews highlight the staff's ability to guide customers through exchanges, sales, and styling, making shopping a pleasant experience. The store is praised for its nice layout, attractive clothing, and the welcoming atmosphere created by the staff. Customers feel comfortable and confident after their visits, with some mentioning that the staff go out of their way to ensure a positive experience. The store also stands out as a safe space for all, including transgender customers, who feel judged-free and supported in their search for comfortable and fitting clothing. Overall, Penningtons offers a store environment that makes shopping enjoyable, whether for clothing for loved ones or oneself. The friendly staff, especially noted for their helpfulness and knowledge, leaves customers eager to return in the future. This location is highly recommended for a pleasant shopping experience with attentive service and a welcoming atmosphere.
My sister and I were in your store today. We forget the name of the young lady that helped us, she was amazing! My sister got exactly what she was looking for, thanks again for the wonderful customer service. Store is very nice
June 2025
Came in on June 6th just at an opening. The girls were absolutely amazing they knew how everything should fit and they were just such a pleasure to deal with store manager you're doing a great job of keeping your staff happy and wanting to be there
November 2024
Visiting this location is a pleasure! The clothing is stunning and the staff is incredible. Brooklyn is very knowledgeable and helpful. I always leave feeling beautiful and confident, thanks to her.