Silverhill Acura is a highly regarded dealership that consistently delivers exceptional customer service and quality products. The people serving customers are very skilled, sincere, and excel in both product and customer interactions. Quality is a hallmark of Silverhill Acura, as evidenced by the positive reviews.
Customers have had a mix of experiences, with some initial disappointments in the service department, but the dealership has addressed these issues and provided excellent service on subsequent visits. The handover process for new and pre-owned vehicles is reported to be extremely smooth, with sales staff being upfront, transparent, and knowledgeable.
Specific praise has been given to staff members such as Sam, Cecilia, Brian, and Altaf Poonawala, who have gone above and beyond to ensure a wonderful customer experience. The dealership's commitment to professionalism, customer-centricity, and expert advice has earned it a strong reputation among its clientele. Silverhill Acura is a trusted destination for both Acura and pre-owned vehicle purchases and service.
Jansen was great in providing detailed information about my service. Agam (driver) was very helpful getting to my destination while my car was in for service.
September 2026
Great Customer experience and service from the service advisors up to the service manager.
September 2026
Andy made buying my first ever new car a great experience! Good job team!