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“I wish I could leave more than one review. The Southgate store is always so helpful. Ada, in particular, is attentive and very knowledgeable. She is patient and very personable. I bring more customers in with me because of the level of service.”
“Dealt with Mayur on a riobel shower system, friendly and knew his stuff, got me exactly what I wanted for a better price than any of the other light/bath stores in the city.”
“Ordered very nice sugar and coffee canisters as a present. They are very pretty :) I was worried about the shipping all the way from Edmonton to Toronto but they were packed quite well and arrived intact.”
“Great customer service. I called regarding a broken shower part that I purchased back in 2013. Ben was able to help me out and I had a new part arrive at my door the next day free of charge.”
“Had an amazing experience with Maggie! She took the time to go through all my fixtures for my new build taking into consideration my design concept and budget!
Would definitely recommend!
Charlene :)”
“We got few items, but the clever and the par knife, are amazing, it cuts even the soul ? which is a great thing.
Service was great, the helps to find exactly what we where looking for.”
“Great store with great products! I love that they have a refillery and I’m able to get Om products at a bulk discount. I appreciate all of the quality products and Canadian makers that I’m sure takes a lot of time to source!”
“While researching a composite deck replacement for our house, I stopped at The Renovation Store and met Randy. He showed me all the decking alternatives, and when I decided on a product, he calculated what I needed for material, fasteners, etc., arranged the delivery and made sure I had everything I needed for the installation day. The deck looks beautiful, and I really appreciate his help.”
“Went to buy bulb for new garage door opener. Took screenshot of what looking for on website. Went to store and had trouble locating bulb name. Eventually by matching stock number, I found it. Was different packaging. Took home,installed it, and it works awesome.”
“I wandered into When Pigs Fly looking for a gift for a contractor friend — not an easy person to shop for — and left absolutely delighted. This shop is pure magic. Every corner is filled with pieces that make you smile, laugh, or pause just long enough to say, “Oh, that’s perfect.”
I found a gift that was so unique — thoughtful, a little cheeky, and full of character — exactly the kind of piece that tells a story before it’s even unwrapped. The staff were wonderful too, genuinely interested in helping me find something personal.
What I love most about When Pigs Fly is that it’s not just a store — it’s an experience. It’s where creativity meets charm, and where even the most practical gift feels special. If you ever need to find something meaningful (especially for someone who’s impossible to shop for), this is the place.”
“Purchased a fridge from the Lowes on Gateway Blvd prior to it closing in 2023 which we were informed came with a 10 year warranty on the compressor.
Called LG for assistance on a issue we were having with our Fridge cooling and were then asked for proof of purchase that unfortunately neither myself or my husband could find. We then went to the now Rona in South Common but were informed by their service desk that they were unable to help us find our receipt as their systems had since changed and gave us a number to call Lowes for assistance in the states. After multiple attemtps to get ahold of Lowes for help, we ended up not having enough information for them to look for our purchase unfortunately and accepted that we would now need to look at purchasing a new fridge sometime in the future.
We ended up needing to go to the Rona on the Northside as all the store's near us were sold out of sump pumps. My husband had called ahead to see if they would would put one aside for us before we headed there, which the manager Meghan had graciously agreed too.
When we arrived we had it waiting for us at the service desk with a women (I believe her name was Donna), she was incredibly friendly and helped us with the purchase. My husband then decided while we were there to take a look at Fridges as the cooling problem with ours had started getting worse. There was unfortunately no one available in the Appliance area so Meghan came over to assist.
We told her we were the ones who asked to have the sump pump put on hold and thanked her for agreeing to hold it for us. We then went over Fridges with her and when we told her what happend to ours she mentioned as well that LG should have been able to assist as the Compressor was covered for 10 years. We told her we had already tried going through LG and that we were unable to find the receipt as the store had closed. She asked when we purchased it and then invited us over to her computer and asked for our information.
Within minutes she was able to locate our receipt! My husband and I couldnt believe it. She printed it off for us and gave us a number to call LG again and told us to reach to her if we had any more problem. As of today we have now been serviced by LG and parts are on order!
I just want to say thank you to Meghan for saving us a purchase! It was our first time in this store and it was worth the drive.”
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“One of my clients introduced me to this company. I bought a beautiful lilac summer blanket and I will enjoy it for many years to come. Will be back for a set of sheets very soon! Thank you!”