Verizon offers mobile, 5G home internet, and business services. Customers can visit stores, like the one in Chandler, or use online options for appointments, orders, and pickups. Reviews note that customer service is often good, with staff described as excellent, kind, efficient, and calm. Employees help with new phones, fix account issues, and explain promotions thoroughly, providing great service with a smile. Making an appointment is advised for a quicker, less hectic experience. However, some reviews indicate that the quality of service can be inconsistent, with one mention of slow data speeds on 4G compared to wifi. Overall, knowledgeable and pleasant staff can turn an experience into a great one.
Thanks Kathleen for the excellent service! It was a pleasure
March 2026
Kat did a good job of explaining all of our questions. Very happy with our experience.
March 2026
At Verizon, we experienced the most helpful, pleasant and knowledgable employees, Elijah and Karina to help resolve our initial issues with coming onboard with Verizon. Verizon is a lucky company if half of their employees are as good as Elijah and Karina.
