Verizon offers mobile, 5G home internet, and business services. Customers can visit stores, like the one in Chandler, or use online options for appointments, orders, and pickups. Reviews note that customer service is often good, with staff described as excellent, kind, efficient, and calm. Employees help with new phones, fix account issues, and explain promotions thoroughly, providing great service with a smile. Making an appointment is advised for a quicker, less hectic experience. However, some reviews indicate that the quality of service can be inconsistent, with one mention of slow data speeds on 4G compared to wifi. Overall, knowledgeable and pleasant staff can turn an experience into a great one.
Had a great experience with Joey J. He helped us select a apple watch for our daughter that met our needs. Will be going back again when we need new phones Thanks again!
July 2026
This Verizon has amazing customer service especially Kathleen. She was patient and walked us through everything. Great office.
July 2026
My family and I were extremely difficult and Kathleen helped immensely! We appreciate her help and are super happy to be apart of the Verizon family. Thank you again Kathleen!
