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“I ordered an automotive battery online for pickup. There was a hiccup during pickup, so feel free to ask questions about the product if you have them. It also turns out that I was not able to use the battery purchased online for pickup (it simply looked a lot smaller than the one needed). However, the associate was able to refund my order and advise on how to acquire the appropriate battery. I was not previously aware of Batteries Plus. I would recommend those looking for batteries of all sorts start here.”
“Craig was awesome 🥰
Definitely hope that they stay open. I would make an hour trip for that kind service. Thank you.
Highly recommend 👌”
“Miguel who worked on Saturday April 4, 2026 deserves a raise. I brought my 2010 car in needing a battery replacement...problem is the battery is in the trunk and my trunk wouldn't open. He helped me get the trunk open, found the battery (under the spare) and replaced it for me. Excellent service, thank you Miguel!”
“Big shoutout to the O’Reilly team today, I believe it was Matthew that helped us out, I had purchased a battery from Costco, but couldn’t replace it myself and they did it for me and ran a diagnostic test, all for free. We offered to pay and they said no worries, also had I known they priced matched I would have purchased the battery from them! Truly can’t thank them enough for the best customer service and going above and beyond to help me out today!”
“Ivan and Jose and one other employee i can’t remember his name sorry did but I just wanted to commend them for going above and beyond to help me thru my tough situation wen I had to leave my car in the parking lot!!! Thx guys!!!”
“The staff was very helpful to us and all female. I was very impressed with the skill and knowledge they displayed helping different customers. It was like a well oiled machine. Bravo to them!!!”
“The staff are some if the coolest around. Friendly staff, very helpful and very knowledgeable of their products makes it easy to make good choices on what you need.”
“Caden is amazing and great customer service and the Manager filing in there is amazing as well I appreciate good customer service its hard ti find anymore and so appreciate their help!”
“Stopped in to get a battery for my niece car and was kindly helped by Vee. She was very helpful and made sure I had everything I needed to get the job done down to the grease and protectors. Definitely recommend this store to anyone who needs automotive parts!”
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“I have to write this review for my family, even though I wasn’t there myself. My wife was driving cross-country with our four daughters — all seven and under — from Arizona to San Diego when her van started overheating in 117-degree heat. I was on the phone trying to help diagnose the problem from a distance, and I called this store ahead to give them a heads up that she was on her way in with the girls.
Chris took it from there, and he went far beyond what anyone could ask of an auto parts store employee. He was patient and professional with my wife, walked her through exactly what needed to be done, and made sure he had the right parts on hand. He researched the issue, got her the relays she needed and topped off her radiator fluid — but what really stood out was how he treated my family. He made sure my kids had water and a safe, cool place to wait while the van was sorted out.
My wife was alone with four young kids in extreme heat, hundreds of miles from home, and Chris made sure she left that store feeling taken care of instead of stranded. That’s not something you can train — that’s just who he is.”