Metro by T-Mobile, located at 1255 W Main Street, is a highly regarded store for prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the knowledgeable and professional staff who go above and beyond to assist. Many reviews highlight the exceptional service, such as helping with device issues, transferring apps, and providing support for plan changes. One customer praised the store for removing viruses from their phone, something other locations could not do, while another appreciated the patience shown during their service experience. The store is noted for its cleanliness and a friendly atmosphere, with staff members known for their great humor and professionalism. Overall, this Metro location is recognized as a go-to place for reliable assistance and affordable plans. Customers express their intention to return, confident in the service they receive. For more information, customers can call (480) 597-4120 or visit the store today.
Fizzy puts the C in Customer service he gave me a great deal, set my phone up, and was very patient with this senior. Great store you must Come here! This one on Main Sreet is the best branch in Mesa! His coworker was cool As well. Thank you 😊 metro pcs for a painless experience
March 2026
Great service at the Metro by T-Mobile store! The staff was friendly, helpful, and made the whole process quick and easy. Highly recommend this location for anyone looking for a new phone or plan.
February 2026
Amazing experience at the Metro store! The staff was very helpful, took their time to explain everything clearly, and helped me get a really good bundle deal. I truly appreciate their support and customer service.
