The Verizon store in Mesa provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, free 2-day shipping, or same-day delivery where available. Reviews highlight that the employees at this store are consistently amazing, very nice, patient, and quick to help. They are praised for taking good care of customers, being very useful, and effectively troubleshooting issues. Specific instances include an employee expertly closing out accounts in minutes and another providing helpful service for a phone upgrade and a return. While some customers express frustration with authentication processes and report terrible customer service over the phone, their in-store experiences are positive. They describe the staff as doing a good job and meeting their standards, leading to very happy experiences.
Marcel helped me so fast!!! He is very knowledgeable!
August 2026
Caleb should have A raise. He was wonderful! My wife loves him and he is terrific. He was very patient with us and taught us several items on our cell phone. Thanks to him.
August 2026
John at the Verizon Store at the Super Power location on Power Road in Mesa, was friendly and incredibly knowledgeable about all Verizon has to offer and more! He is so friendly, helpful, and was patient with us; made our purchasing experience wonderful. Thank you John!
