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“Kinnison the Rep at the front desk is awesome. Anytime myself or one of my team members for my business need anything for our unit, Kinnison is on top of it! Invisible Fence Brand Thanks You!!!”
“Kate and Mark at Extra Space Storage on Tatum in Phoenix were beyond helpful as we navigated downsizing into a smaller unit after 10 years! More than anything, they helped us with timing, finding a convenient new space near our old space and guiding us in the process of donating many of our things that we no longer needed.
What we thought would be a long and frustrating project turned out to be very manageable because of them. They are extremely professional and friendly, and the storage facility itself is always immaculately clean, well lit and safe.”
“Great job all! The facility easily accommodated the tight turns for our 26-foot U-Haul and an SUV towing a 16-foot cargo trailer. The locks are top-notch, and the entire setup is highly professional. What impressed me most, though, was the staff. Their professionalism was well above and beyond what I am used to at storage facilities. They worked seamlessly with me and the crew I hired to unload in 100-plus degree heat. They anticipated our needs before we even had to ask—handling little things most people wouldn't notice, like offering cold water, assisting with the gate, and recognizing our vehicles during our frequent trips on that grueling first day. On top of that, they were just incredibly friendly. Highly recommend!”
“I cannot say enough wonderful things about my experience with this U-Haul location, especially because of Terry, the General Manager, and Thor. They are, without a doubt, two of the most helpful, kind, professional, and communicative people I have ever had the pleasure of dealing with in customer service.
From the very beginning, they have gone above and beyond to make sure I had the information I needed and felt taken care of. They are incredibly patient, understanding, responsive, and genuinely seem to care about helping their customers. Their communication is exceptional, and they always make an effort to keep me informed rather than leaving me wondering what is going on.
It is honestly refreshing to encounter people who take such pride in their work and treat customers with such kindness and respect. Terry and Thor have made what could have easily been a stressful experience so much easier simply by being dependable, compassionate, and willing to help.
U-Haul should be incredibly proud to have employees like Terry and Thor representing the company. Employees like them are exactly what excellent customer service should look like. They deserve recognition for the effort they put into taking care of their customers.
If I could give more than five stars, I absolutely would. Thank you, Terry and Thor, for everything you do! You are both truly appreciated!”
“Wish google had more stars to give this U-Haul. it was an amazing experience Adam and Joey were so helpful and patient answering all my questions they got me what I needed fast and efficiently without any hassle I’m definitely coming back”
“Brenda was incredibly helpful, was quick to offer solutions and knew what she had on her lot when I had a last minute need for a 26' box truck. She's a great sales and of the 6 enterprise locations I called this morning she was by far the most knowledgeable and personable and went above and beyond to put me at ease.
I will absolutely be coming back to the deer valley location for future rentals.”
“Over the years, I have rented many u-Haul‘s from this location. I believe the staff they have now is the best I have dealt with yet. Excellent service.”
“I liked how Sophie and Colin went above and beyond to find the right truck for me, after returning the vehicle, they gave me the same excellent service! Their attitude and customer service is what they made my experience excellent.”
“We really liked Pecos storage and would have never moved our RV but we wanted covered storage. That was the only reason for moving! It is a great place to store RV’s and boats. The roads are paved and very wide making it easy to park. It has a dump station, RV wash area and they can fill propane on the RV’s. It is very convenient to anyone living in the Ahwatukee area.”
“Great communication and very helpful staff. I arranged for a collector car to be delivered and stored there, and they helped book everything remotely and securely. Straightforward people to deal with.”
“I had an outstanding experience with RWC Group in Phoenix. After multiple unsuccessful repair attempts at another service center, this team finally fixed the problem properly.
They performed a major repair under warranty, replacing the DPF system, all injectors, and related components. What impressed me the most was their thoroughness and professionalism — they didn’t just “patch” the issue, they addressed the root cause.
My truck now runs much smoother and quieter than before, with no leaks or warning lights. The difference is immediately noticeable.
I would also like to highlight the lady at the front desk, who was exceptionally kind, professional, and truly made an effort to help me throughout the entire process.
On top of that, they went the extra mile to ensure everything was covered under warranty, even communicating with the manufacturer to make it happen. That level of dedication is rare.
After this experience, I can confidently say this is a service center you can trust. If I ever need service again, I will not hesitate to return.
Highly recommended.”
“Hello. We didn’t end up using the truck and drove it back within an hour. Forgot to take photos so I hope that was ok. Thank you. Wonderful service and experience.”
“Daniel the GM was friendly, called me to remind me of my appointment, helped me get checked out and checked back in quickly and was very easy to work with. This was our second time renting from them and both times were pleasant.”
8AM - 5PM
3428 E Van Buren St, Phoenix
Truck Rentals
“Super easy convenient and very accommodating. Stored my van for about a month and despite my travels plans changing and weather delays Doug worked with me and had my van ready to go when I was finally able to show up.”
“JR. was so helpful in making sure that the rental van would be available for my early mobile pickup. I almost can't believe how easy this was to setup and rent. The U-haul team were stellar and made a stressful move turn into a peace of mind. Thank you again”
“Just continue to be the way you are. The workers were very kind and respectful. Thank u so much. I was able to load my bike up easy and those rail were nice and strong i would recommend that you add tie down hooks in the floor 3 on each side of the floor for extra strength.”
“From start to finish, using the app, along with the expertise of the team at the I-17 Dunlap location, made this expereince pain free. Special shout out to Manager Bruce Aliberto for his excellent install team performance and his personal follow-up. Good work. Also to Alexia for handling my incoming order on the phone, sorting through the details, and making the booking. Five Stars all-around. Thanks.”
“I love penske.. their service is the best. Great customer service. The trucks are extremely well maintained and kept. Their customer service is stellar. I will point that their public bathroom are the most clean ones and they smell fresh clean at all times.. kiddos to Penske.”
“I have recently moved to Phoenix and this was the U-Haul I decided to drop off the trailer and U-Haul to, as well storing my items here. Very friendly staff and they were all very kind as well. The facility was nice and neat, and I felt the process was straight forward and they got me everything I needed in a timely manner. If I'm moving again in the future, I'm for sure coming back to this location.”
“Addison from this location was so helpful!
We had great service, and really nice trucks!
Nice new location lots of great staff.
Thank you all so much!”
“Have more Cargo vans for use to the public. The staff at this location was fabulous. Robert who checked us in and helped us find the location. To Jane who helped us when we brought back the van all were so helpful and extremely nice.”
“Out of all of the uhaul locations I’ve ever used this is genuinely my favorite.
Nice office vibe softens the industrial process that most suffer from. They actually care to get to know you and make sure you’re needs are met.”
“My truck was there for an inspection. They did an inspection and had to replace several tires. They did a great job. It was fast for all the work they had to do. I really appreciate that extra mile these people went through to get the job done.”
“So friendly, organized, and efficient! The truck drove like a dream and we got it up a big hill with no issue. Kenya and Marc are the best! I appreciate their tips on how to drive a big truck and will definitely be back.”
7:30AM - 5PM
1801 West Watkins Street, Phoenix
Truck Rentals
“Absolutely amazing, Ron was the best, he helped get my truck back on the road within a few hours, he normally isn't even in the shop, but he stopped everything to help me out. Thank you!”
“Esteban was the best! He took care to do the job perfectly. He explained all things about the hitch to me. He went above and beyond in being courteous and professional. And all the other service representatives at the site were friendly and professional.”
“It's a great storage facility for being in the area it's in . I clean the east side and keep up on the trash and security of the units as far as people coming in that does not have a unit there. I' use my unit everyday for business purposes and it has been a huge help.”
“I love the way the customer service treat the customer with fully respect. I love it. I will recommend all my friend to this location, thank you for great service.”
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“Donovan is an excellent property manager and explains the process thoroughly. Really enjoyed working with him. Availability is excellent and able to move in on the same day. Great customer service.”