Victra is a Verizon Authorized Retailer in Phoenix offering a full range of wireless devices and accessories. The store is described as clean, with a super chill and helpful staff that provides great service. Customers report amazing experiences with consultants who are incredibly patient, knowledgeable, professional, and quick. The staff is well-versed in products and plans, helping with processes that can seem daunting. Multiple reviews note that service is faster than expected and that the store has turned things around, making it definitely worth stopping by for a trustworthy and helpful experience.
Matt is the absolute man!!! He was super patient with me. I had a lot of questions and backtracked my original decision. His great attitude maintained throughout. Really cool guy and I cant tell you how much he is appreciated
July 2026
Andre greeted us, a senior couple, at the door professionally offering to assist. His professionalism remained as he led us to the solution to all of our phone issues. Whenever we return to Verizon store on Lovington hwy., Hobbs, we will ask for him!
July 2026
Nice clean store; immediate service. Matt was wonderful and so helpful. Thanks, Matt!!
