Verizon is a reliable and customer-focused business, offering a wide range of mobile, 5G home internet, and business solutions. Customers can visit the Phoenix store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, such as Toby, Cody, and Martin, are praised for their exceptional service, problem-solving skills, and genuine care for the customer's experience. One customer even noted that Martin at the Desert Ridge Verizon store earned their trust with his helpful and cordial approach. Similarly, another customer highlighted the positive impact of an employee named Mike, emphasizing that it's the people who make the difference at Verizon. Overall, Verizon is described as an AWESOME place to visit, with a store atmosphere that customers are satisfied with.
Good quick sales process and knowledgeable staff during the late afternoon. The only negative to the solid location is the insanity of desert ridge putting that weird food place right next to that attracts very bad driver for some reason. So getting around the parking lot is rough but the store and staff are top notch.
June 2024
Toby and then Cody were great this morning when they found an unwanted app, deleted it and were able to fix my phone. Kudos to you both!
February 2024
This place is AWESOME. Extremely helpful. Worth the drive to go to this Verizon. Won't go any other place now, to purchase new equipment and service.
