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“Zac and James fabulous customer service and professional. I was so close to close my account and move it to a different cellular carrier. They fixed problems that wasn't in their job description. I am forever grateful; and will be recommending family and friends to them?”
“Very helpful setting up one of my work phones. The associate was able to direct me in the right direction with what plan to get and how to make it the most cost effective option for my needs. Just be sure to ask all the questions you have in case they for get to mention something to you.”
“Went in today for a phone upgrade and I couldn't be happier with this establishment. Jacob was awesome. He explained everything and helped me transfer my data from my previous phone. I won't only be back for future business, but I'll be referring everyone I know here. Thanks!”
“Kevin and his team quickly diagnosed the problem, fixed the connection issue I was having in my house, and followed up to make sure my internet was working correctly. They were very professional and I would highly recommend them to anyone having trouble with their internet.”
“My experience today at T-Mobile was great. I'm new to the city here and Korey made me feel extremely welcome. He made sure I got my screen protector right away and kept things professional. Thanks Korey!”
“Great attentive and knowledgeable people in this store. Manager Dan is awesome! T-mobile is best service and the only one you can travel internationally with free data connectivity”
“In the past week, I decided to switch all my phones over to COX from Xfinity. I’m new here to Arizona from Colorado. While Xfinity made departing from them as easy as breaking into Fort Knox, COX was not only helpful but became my entire team, coach and cheerleaders! Because Xfinity refused to let me go over the phone, I had to drive 2 hours each way to Tucson, twice in two days. (Their review is coming up next?) After I was able to get out from under Xfinity, I returned my phone the next day and was warmly greeted and they were kind enough to give me a credit, simply for all the trouble I had to go through. COX has made one hell of a first impression! I hope it lasts! Thank you so much for hanging in there with me this week!”
“I agree! James deserves a raise! Initially, we went to the Verizon Store on Val Vista and Baseline, but the customer service there was TERRIBLE!!! They didn’t listen to my needs, concerns or what I was looking for. They were only concerned with trying to upsell me to the most expensive products and insisted that was all they offered. So we walked out and ended up, thankfully, meeting James Chapman at this Verizon store. He was absolutely INCREDIBLE to work with!!! He was so kind and genuinely listened to my needs and concerns. He made me feel like he was genuinely concerned about what would work best for me and my family. Even though this Verizon store is more out of the way, I would make that drive anytime to be able to work with James again!!! I will tell everyone to head to this store and ask for James to help them!!! Thank you James for your excellent customer service!!! We can’t wait to work with you again!!!”
“Employees polite and knowledgeable about their products. They set up my old and new phones to transfer all the data, told me it would take 2 hours, ended up taking 16 hours ?. Had to carry both phones until it finished, otherwise 5★”
“This Verizon is so nice! This is actually the second location we have been to and both were amazing. I don’t know what Verizon does to keep their company happy but every call, every person is so kind.”
“Came in with an issue with an iPhone 13. Keenan greeted us and immediately started assessing the problem, which turned out to be a bad SIM card. He replaced the card, tested everything and sent us out very happy customers. Watching the interaction in the store, all associates were as friendly and helpful as Keenan was to us. Thanks for a great experience!”
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“The customer service I received from the entire team was outstanding! 10/10 would highly recommend! The manager Edwin was very nice! Was also helped by both Jordon and Angel who both took their time to help me with my needs! They were very patient and professional!”