Nordstrom Rack is the off-price division offering fashion for the whole family and home at a fraction of the price, with many items straight from Nordstrom stores. It is considered the best place to get deals on name brand products, with discounts up to 70%. Shoppers report a great experience and fantastic customer service from helpful and polite workers, with a fabulous selection of items like shoes and dresses. Online shopping is also great, with home delivery or in-store pickup. However, one location is noted as a least favorite, with inventory lacking in sizes and the cash wrap poorly staffed, though it can be good in a pinch given its plaza with other destination stores.