Verizon's Tempe store offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or choose to shop online, with options such as in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Many reviewers praise the store for its quick and efficient service, with staff like Sebastian and Tanner providing knowledgeable and helpful assistance that made the experience fast and easy. Customers often comment on how the staff go above and beyond to answer questions and help with discounts. However, some reviews mention negative experiences, including being misled by a representative about device protection costs, which resulted in unexpected charges. This issue was eventually resolved with a full refund after customer care intervention. Additionally, there are concerns about the business phone systems, with a reviewer criticizing the lack of on-site tech support and hardware support, leading to ongoing issues for their business. Overall, the store receives praise for its quick service and helpful staff, but potential customers should be cautious about certain business services and billing practices.
David was a great help to us setting up new service. He was very patient and clam. He answered all of our questions we had.
January 2026
Just upgraded a phone and everything went very fast and smooth! Connor who helped us was nothing but amazing! He showed professionalism and great personality!
January 2026
Jacob had us in and out with everything we needed for an upgrade! Awesome service , great advice, will recommend this Verizon to everyone !
