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“We are really happy with the great customer service that we received from MJM team, especially Paul who helped us through the shopping and payment to make our purchase easier. Good looking and quality product also organized shipping and handling team. Thanks MJM for providing quality services and products.”
“I just recently had sofa cushion made for my
sofa. Not only did they match the fabric exactly, they also made it in speedy time. I am very impressed with the outcome. I will definitely come back again!! Thank you for also following up the next day, much appreciated”
“Gary was so great at helping us find the perfect sofa and coffee table for our new home! He knew exactly what we were looking for and found us the best option for a great price - we are looking forward to receiving our new couches and enjoying them :)”
“We had a great experience with seva mattress warehouse.sales man was very nice.great quality mattress at reasonable price highly recommend seva mattress warehouse.”
“Gurpreet was incredibly helpful and friendly.Had a great experience at The brick. Love these sofas. Very comfortable. They have huge collections of furniture and accessories.”
“Thank you Sukhi for the superior customer service. I was between the bricks and sleep country. It was sukhi’s great customer service that I chose sleep country over the bricks.”
“Angela was so kind and informative on helping me decide what pillows would be appropriate for me and my whole family. The store also has many selections on mattresses to fit anyone’s needs. I highly recommend visiting this location!”
“Really good store with nice quality sofas and fair prices. Bob was super friendly and easy to talk to. He listened, gave good advice, and didn’t try to push anything. You can tell he cares about his customers. I’m really happy with my sofa and would definitely recommend this place. Valentin”
9:30AM - 5:30PM
3815 E 1st Ave, Burnaby
Mattress Stores
“This is the only place I will go for foam products and custom pieces. The selection and prices are great. But the very best part about doing business at the Foam Shop in Burnaby is the staff. Fantastic service, with a special shout out to Tyler. Thank you ? for your superior customer service.”
“I had a really great experience at the brick,
Kiran was really nice and kind, she was so patient and she helped me choose the best furniture, i am definitely coming back and i hope to have kiran as salesperson again !!”
“I bought a mattress from MFC in May, waited a few months to leave a review. I emailed Mario my height/weight and shoulder problems etc and he came back with a custom recommendation, I went with a medium HR mattress + a soft HR topper. MFC gave me a cover they'd both fit in in one, so it's all neat and contained. It's really comfortable. Fantastic experience, 10/10 would recommend.
*Be aware if you're switching from a box spring to a foam mattress there may be a couple days of adjustment - eg I realised I needed a flatter pillow than with my old mattress, but then I was all good”
“Great service!! Helped me exchange a mattress I had previously bought but wasn’t as comfy as expected. David walked me through several options and helped me pick something more suited to me”
“Amazing quality and wonderful customer service!!!!!My husband and I just love the mattress we bought! The quality is top notch, one of the best if not the best ever! We definitely will shop again!”
“Wow...always an interesting inventory but the service is surprisingly unbelievable. These people from the managers to the sales people to the contract movers are FANTASTIC! ABOVE AND BEYOND AND THANK YOU!”
“I love coming here as they have a wonderful selection of jellycats! Some they have are super rare and hard to find. The company is also Canadian so it’s nice to support.
Everytime I bought my jellycats Beena was working and I always have the loveliest time chatting with her. I absolutely love her friendly and kind energy and her customer service skills are outstanding. Thank you so much Beena for all your help in choosing my jellycats and fueling my addiction hahaha”
“I just had the best customer service with this company. Highly recommend them. We got my mother’s older Novo tech bed system, which she needs when she stays with us. The remote stopped working unfortunately but it is over 10 years old. We reached out to the company to see if there was anything we could do to get it up and working again. They were very helpful, kind and professional. Everyone we dealt with including the Assistant manager who we originally talked to. Dana who helped coordinate everything and made sure the problem was dealt with. They sent Steve, a representative out to our house free of charge to help figure out the problem. The remote ended up needing to be replaced and one of the wires re-routed. Steve replaced the remote and fixed everything no charge for us. Thank you all so much again for your help. For the wonderful service we received alone, I would highly recommend this business.”
“Matin worked tirelessly to get a mattress package that was beneficial to the both of us, was very polite and not pushy at all.
I’d highly Ashley Homestore.”
“Best Auction house in the lower mainland!! I’ve had incredible service while finding some of the best deals and highly desirable items around!!! Super easy and straight forward process. Thank you everyone at Direct Auctions for being so helpful and professional throughout the years ! If you’re looking to consign or purchase, you’re in the best hands. Highly recommend!”
“We bought a mattress from this store, and the salesperson Brock, was knowledgeable and efficient, making the process very smooth. The mattress was delivered on time as scheduled, and we are satisfied with the shopping experience.”
“I like Mood, which used to be named Moe’s. I love their design and their customer service. I already ordered a sofa bed and a set of coffee tables, and the day before yesterday, when the package arrived, the delivery team noticed that the base for one of the tables was missing.
They coordinated everything accordingly, and today around 4 PM I had a call with two very nice Brazilian gentlemen who handled the entire case professionally. They were patient, polite, and truly helpful.
Although I am usually a fan of Argentina, this time I say: let’s go Brazil! Brazil should be the champion, and today I am its fan.
Overall, I am very happy with Mood and the way they handled this issue. Highly recommended.”
“We bought King size mattress and were helped by Cherry. She was friendly, professional and thoughtful through out our visit. Thanks to her, we had an amazing experience with this location, 5 stars!”
“My review is in answer to an e-mail request for some feedback/opinion of "service provided" with a recent online order. The order ('Bio-Soy pillow'), was placed online, via the website of a local Branch of Sleep Country, on a Monday -- advised Tuesday, by 'Sleep Country Warehouse, Richmond, BC' (address above), that package had been delivered to FedEx, Richmond -- advised by FedEx that my parcel had been received, and would be delivered Wednesday -- received delivery of parcel early Wednesday afternoon. Parcel 'tracking' was provided by both of the companies involved, was appreciated, and worked well. I was happy, and impressed with the quality of service received from each of the companies involved with this purchase.”
“I would highly recommend this store for your furniture needs. Great selection and very reasonable pricing. From walking into the store to completing my purchase, I felt no pressure to make a decision, all my questions answered to finally making a decision. Delivery was quick and the gents who delivered my furniture were exceptional. They helped with set up and took a moment to explain how everything worked.
Highly recommend Pearls!”
“Sleep Country, 100th & 152 st Surrey.
My daughter & I visited the store June 19/25.
We were graciously greeted by Rocky.
I was looking for 2 twin beds, not sure what I really wanted. Rocky asked me a few questions to give him an idea of how I slept, firmness of a mattress etc.
He was able to show me several different options, with absolutely no pressure in making a rushed decision. Rocky is very knowledgeable and was able to answer all my questions, and added some extra pointers, which helped narrow the decision down.
My daughter had been putting off purchasing a new mattress for herself, and Rocky was able to show her mattresses in her budget as well.
He was so patience & kind Rocky made our shopping experience, relaxed and easy to make a decision.
Thanks Rocky you are a valuable employee.
Iris & Sara”
“Purchased 2 mattresses today from Orane. What a pleasant, knowledgeable gentleman. Super happy with his service and patience with our children bouncing around mattress to mattress. Great experience and would definitely recommend. Thank you Orane :)”
“I just got myself a king size mattress and I'm over the moon about it! Let me tell you, the customer service I received was absolutely incredible. Sara went above and beyond to address all of my inquiries and cater to my every need. If you're in the market for a new mattress, I can't recommend enough supporting a local business. Trust me, their prices are unbeatable in the lower mainland. So, skip the big stores and give them a shot! You won't regret it.”
“It’s not often one would come back to a business and submit another review. However, due to my experience with Sam Lin, who helped me make my last experience shopping for beds so efficient and memorable three years ago, he was the first person I called when I needed new bed frames on a super urgent basis. Once again, Sam, in my opinion went way above and beyond, ensuring that we receive the best product at the best price and even more amazingly, delivered on the next day. this is incredible service and you won’t have to guess where and who I will contact the next time we need to make bed purchases.”
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“I visited the store today and purchased a mattress. Mohammad was truly amazing — very helpful, professional, and incredibly friendly. He took the time to guide us through all the options and helped us choose the right mattress with complete honesty and patience.
Highly recommended! Thank you for the excellent service.”