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9:30AM - 6PM
1586 Marine Drive, West Vancouver
Banks
“My husband and I had been with the same bank for about 25 years, but we decided to switch to Scotiabank after learning about the Scotia Passport credit card. We met Ali Ghofrani, who helped us set up our bank account and credit card in just 45 minutes, with even better terms than we expected.
Ali was incredibly friendly, professional, and helpful. Thank you so much, Ali! I highly recommend him to anyone looking for a new bank account or credit card.”
9:30AM - 4PM
6433 Fraser St, Vancouver
Banks
“Got my account opened a year back and I have to say that the Fraser St branch of SBI Canada has been a trustworthy partner and a financial torchlight in my Canadian journey. Be it remitting money, opening NRE/NRO accounts, or general financial and investment advice, SBI has stood me in good stead. Special shout out to Ashish and Harshala for always promptly and effectively answering my queries, howsoever novice. The service standards of SBI are incomparable; please make your website equally responsive.”
“I had a wonderful experience at this branch recently. My home was without electricity, so I went to the plaza to find a place to charge my phone. A young man working at the bank saw me and kindly invited me to sit down and use their charger. I truly appreciated this gesture; it shows that the staff here really care about people in the community. Thank you for the amazing service and kindness!”
9:30AM - 6PM
370 E Broadway #115, Vancouver
Banks
“Everyone here is awesome! They always greet me with a smile and they make me feel so welcomed. Plus I feel special because they help me find unique and cool coins for my collection :) I would definitely recommend!”
“My home branch. Staff are always helpful and friendly. It's nice they also have a small dedicated parking lot for clients. One star deducted for the long line.”
“My teller was very kind and patient as I explained what I needed help with, and was very thorough in making sure I had all the right information for them and that I understood everything that was going on. Very human and helpful staff and I would absolutely come back for my banking services in the future!”
“Worked with James Huang to set up a new account. He was great and very thorough, he explained everything and didn’t push us. Would absolutely recommend”
“Thank you dear Shadi
“I had some business at this bank yesterday, and I just wanted to highlight how wonderful Shaadi from their staff was. She patiently explained everything to me and resolved all my issues. Truly excellent service!””
9:30AM - 5PM
4493 Main Street, Vancouver
Banks
“Outstanding customer service at this branch. Went above and beyond to help me resolve my issue. Transferred rent money to another CIBC client and the recipient claimed that I haven't. The manager called on my behalf to successfully convince them that the money was indeed deposited. Very greatful for the help especially considering that it was a Friday afternoon. CIBC has earned my loyalty!”
9:30AM - 5PM
1427 Kingsway, Vancouver
Banks
“All CIBC branches are good but this one has my financial advisor working at it so special to me. There was a security guard who was very helpful. Waiting area for appointments if you need to sit down. Lots of parking on street and in two smaller lots adjacent to building. Two automated teller machines. Usually not a long wait for a teller if you want that personal touch. Located at Kingsway and Knight in Vancouver British Columbia.”
“Sourabh is an excellent Personal Banker who is knowledgeable, professional, and always helpful. He has been great in helping me with my investments and financial needs. Highly recommend him!”
“Had the pleasure of being assisted by a kind gentleman by the name of Sam Tsui. He helped clear a path when I didn't see one. I'm ever so grateful. He'll help ya'll too. Have a great day God bless you all.”
“I was having issues with my account yesterday, I visited two different RBC branches looking for assistance, one on Broadway and the other in Kerrisdale. I spent around 2 hours between each bank trying to get answers and resolve the issue and the staff were being very unnecessarily problematic and could not resolve my issue and had no advice as to what I was supposed to do about it and left me locked out of my account with no resolution.
Today I came to this branch and Raymond Chen was extremely helpful and resolved my issue in 10 minutes. Excellent service, very fast and helpful staff at this branch.”
9:30AM - 5PM
6288 Fraser St, Vancouver
Banks
“If I could give a million stars, I would! Navi and Eneesha were incredibly helpful in assisting us with becoming members of Vancity. Their professionalism and deep knowledge made the entire process smooth and stress-free.
If you're looking to open a banking package, I highly recommend meeting with Navi and Eneesha—you’ll receive nothing but the absolute best service.”
“My girlfriend and me were here to open bank accounts for our work and travel time here in Canada. We got an appointment on the same day and Mrs Arora did an amazing job and helped us with our concerns
perfectly! Would recommend it!”
9:30AM - 5PM
538 W Broadway, Vancouver
Banks
“The teller Eddy was very helpful today. Even though my things only took a few minutes. I witnessed how patient he was with the old lady in line before me. Great customer service.”
“I had a great experience at BMO Lower Capilano, thanks to Helia. She was incredibly helpful, professional, and patient throughout the entire process. She took the time to answer all my questions and made everything easy to understand. Excellent customer service like this is hard to find these days, a rare phenomenon in the wild ecosystem of banking. Thank you, Helia, for your outstanding support!”
“Got a last minute mortgage with Albert Deng. He is super efficient and productive. Everything is done in 5 days. Can’t thank him enough. I also want to thanks you the brand manager and his front line staff for understanding the situation and helping move my money from 1 acct to another in order to close the mortgage on time. Highly recommend this TD branch. And if u need mortgage, ask for Albert.”
“I stopped by with intention of closing my account with BMO thanks to Mahtab’s amazing customer service and the excellent care provided by her, all my issues were resolved and my faith in BMO has been restored once again, Hope Mahtab will get the praise needed for her remarkable care to ensure customer satisfaction”
9:30AM - 6PM
650 W Georgia St, Vancouver
Banks
“I had a great experience at the Scotiabank Vancouver Main Branch while opening my account. The process was smooth, quick, and well-explained.
A special shout-out to Shakshi, the Account Specialist, who was extremely helpful, patient, and professional throughout. She guided me step by step and made everything so easy and stress-free.”
“I recently switched my account to this branch, and I’m so glad I did. I’ve been coming here for a while now and have had Maryam as my advisor from the start. She was the one who helped me set everything up at BlueShore, and I still reach out to her every month for guidance. She’s always patient, honest, and incredibly professional. She’s also charming and genuinely cares, which makes trusting her so easy. whatever she recommends, I feel confident following.
I’m truly grateful to have someone like Maryam in our community. She makes every visit feel comfortable, welcoming, and like home.”
9:30AM - 5PM
8377 Granville St, Vancouver
Banks
“Scotiabank has done a comprehensive and proactive job of helping me put together an excellent portfolio, as well as run my daily regular banking accurately and reliably. The employees are very dedicated, responsible, reliable as well as professional and familiar. I therefore recommend Scotiabank to everybody I know, particularly the branch at 8337 Granville. Keep up the outstanding work!”
9:30AM - 5PM
2142 Western Parkway Suite 105, Vancouver
Banks
“Mr. Rick Sha provided exceptional service while helping me with my business credit card application. He went through every single detail with me, answered all of my questions, and made sure I fully understood every step of the process. His attention to detail, diligence, and professionalism really stood out, and I felt confident knowing everything was being handled thoroughly. I highly recommend Mr. Sha to anyone looking for knowledgeable, reliable, and outstanding service.”
“Henry was really patient and easy to talk to. He never rushed me and always explained things clearly from the basics, which helped a lot. Super understanding and helpful overall.”
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I had such a wonderful experience at TD Bank in North Vancouver thanks to Mr. Mandhotra. He is incredibly knowledgeable, professional, and patient. He takes his time to explain everything clearly and always makes sure his clients feel comfortable and confident.
Mr. Mandhotra truly cares about his customers — he’s kind, respectful, and goes above and beyond to help. It’s rare to meet someone who combines such great professionalism with genuine warmth.
Thank you so much, Mr. Mandhotra, for your outstanding service and positive energy. Highly recommended! ?”
“I had a very positive experience working with Fang Yang at the BMO branch on Granville.
After receiving an email about being eligible for a line of credit at a competitive rate, I booked an appointment online and was assigned to Fang.
When I arrived on time, I was pleasantly surprised that he came out of his office to greet me personally and confirmed my name instead of just waiting inside. That made a great first impression.
Fang was polite, friendly, and took the time to understand my needs before jumping into products. He asked about my situation, listened carefully, and then suggested options that might fit me, including chequing, savings, and investment products. He explained everything clearly and was very knowledgeable about BMO’s offerings.
I had several questions about terms, conditions, and promotional details, and Fang answered them thoroughly and transparently. I really appreciate advisors who know their products well and can explain things upfront.
In the end, I opened the line of credit and also registered a chequing account—even though that wasn’t my original plan—because his explanations made sense. The entire process was efficient and finished within about 40 minutes.
Overall, I’m very happy with the experience. Fang Yang is definitely a valuable asset to BMO. I look forward to building my banking relationship here.”
9:30AM - 5PM
1199 Lynn Valley Rd #149, North Vancouver
Banks
“I met Maryam as teller , she was knowledgeable and helpful , I received premium customer service and excellent behaviour super friendly , I just came to open a personal account … she explained the financial spa concept and showed me around professionally.”
“This isn’t a traditional bank branch, but the staff here are super helpful and provided really great service. I lost my debit card on the bus and was honestly freaking out. I came here to get help, and both the staff and the manager were really friendly and made me feel a lot better. The manager even shared some tips with me on how to stay safe from online scams — super helpful!”
9:30AM - 6PM
100 Esplanade East Suite 101, North Vancouver
Banks
“I had a great experience working with Erfan at BMO Bank. He was very patient throughout the whole process and guided me properly step by step. He took the time to explain everything clearly and made the entire process much easier. I really appreciate his professionalism and support. Highly recommended!”
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“I had a great experience at the Scotiabank branch. Ms. Marjan was extremely professional, friendly, and helpful. She handled our request quickly and efficiently, and patiently guided us through the process. Her positive attitude made everything smooth and stress-free. I truly appreciate her support and highly recommend this branch.”