CarMax offers a large selection of used cars, trucks, and SUVs, making it easy to find what you want in one place. They provide a no-haggle, no-pressure car buying experience. Selling a car is also easy, with CarMax buying vehicles even if you don't purchase one from them. Customers have described their car buying experience as the best they've had, with issues being handled with no questions asked. The process has been called awesome, thorough, professional, and fun, with easy and stress-less purchases. While some found the reservation and transfer process less satisfying, others highlighted fast and easy processes with helpful and professional staff.
Just bought two cars! Excellent customer service ask for Dawn G. she goes above and beyond to help you out or even if you cannot get ahold of a mechanic you can call her private number and she answers all the time! This girl is the best!!! She’s on it! She made our experience really good! Give her a raise CARMAX!
October 2024
Best car buying experience I’ve had. My car had 2 issues and they took care of them with no questions asked. They actually called me to make the repair appointment.
October 2024
I enventually purchased the vehicle I was interested in but was dissatisfied with process of reserving and transferring the vehicle to nearby CarMax location.
