Verizon's Bakersfield store offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, including Carlos and Jesus, are praised for their helpfulness in answering questions and resolving billing issues. However, some customers have reported difficulties with the in-store bill payment kiosk and occasional delays in receiving assistance. The Bakersfield location is noted for its knowledgeable staff, particularly an employee named Natalie. Overall, Verizon's Bakersfield store provides a range of convenient services and generally positive customer experiences.
I went through the place and they had solutions for my questions right away,., thanks for your help,., great service,.!!!
May 2024
The employee I worked with offered more problems than solutions. Made me feel like I couldn't do what I needed to and didn't tell me the solution as if it was viable. Seemed distracted and disheartened. The staff seemed very cliquey and unkind.
April 2024
I love Verizon they are a great cellular carrier and i have had great service with them
