Sarah is awesome!! She helped me exchange my faulty product and was so efficient. The Genius Bar technicians are also very helpful. I forget who assisted me there, but they were really great. Thank you guys and happy holidays. :^)
October 2023
So I go in for an iPhone 15 Pro Max and they’re sold out- fine, I understand. I ask if they have any of the regular 15 models and I was told no. I get home and check online, and I could order one and receive it within two hours.Meaning they DID have the regular 15 models. Disappointed. Do better.
October 2023
A very junk service. Ask the employee to bring me the product. The brand new packaging has bumps. Do you want me to be the culprit? I am very reluctant to exchange it for a new one.