Verizon's store in Burbank is known for its exceptional customer service and knowledgeable staff. Customers have praised employees like Mario, Tony, Michael, and Adrian for their patience, quick problem-solving skills, and professionalism. Mario provided thorough assistance while helping a customer purchase a new phone, making the experience enjoyable. Tony efficiently resolved an issue in just 20 minutes, a task that took others much longer. Michael and Adrian also received high marks for their support, contributing to the best Verizon experience for one customer. The store operates smoothly, with a team-oriented atmosphere that ensures all employees know their roles well. Many customers feel confident visiting this corporate store, recognizing its reliability compared to others. Brooks stands out for his dedication, taking the time to help customers create accounts. Overall, Verizon in Burbank is a recommended choice for mobile, 5G home internet, and business needs, offering both in-store and online services for convenience.
George Emir, very nice guys helped us ? we went to Verizon many times, no one helped us like that, these guys were great and solved a lot of our questions! We give 5 stars and everyone recommends that you contact these guys!???
June 2024
Anthony was so sweet and so helpful! No doubt will come back for his help! :)
May 2024
I don’t know much about this location but want to mention TONY particularly. This young guy knows exactly what to do and how to fix the problem very fast. In 20 min he did the work that no other location could in hours. Thanks for having him VERIZON))))
