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“A solid 5 stars for Adams Street Shipping! This business is under new ownership and we are so glad to have them here in St. Helena. They are friendly and very helpful. Keep in mind that this is a small LOCAL business and it is NOT UPS or Fed Ex... so they do not get paid when you bring your returns to them. Their small handling fee is definitely worth having them take and track your packages for you. I certainly don't want to drive to Napa for my business and very happy to keep it local with a great team and owners! Thanks for always being so wonderful when I come into your store.”
“Thank you to Rebecca & Charles for the excellent service. I just found my new shipping center today—because of the help from these 2 very kind & helpful employees.
I work in Customer Service for a living & sincerely appreciate the high level of support that these employees exude!
Charles sold me some of the neatest stamps I have ever seen & Rachel was so kind to me & went above & beyond to help me as a new customer.
I am now a customer for life!
Thank you Rachel & Happy holidays to you both!!”
“This is the only place I will go to now for my packaging and mailing needs. The staff is so friendly and helpful and they make the process of shipping so much easier. They have complimentary hot chocolate too! Five stars from me!”
“My mom elderly lady who does not speak English well, had a difficult situation with the package that was return back to her not reaching the destination. While Napa Trancas str post office turned her down , the wonderful team at St. Helena post office was able to help to resend the package. Special thank you to Mr. Kevin and Mr. Ed !”
“Everyone who works there is super friendly and helpful even when I mix up where I'm supposed to be taking my Amazon returns. The staff is always patient and happy to assist in figuring out how to solve my mistake, It appears to be community oriented owner that sets the cutlrure of the store. Some time back I was in the parking lot outside the store trying to figure out how to deal with my lisence plate that was hanging off my car, holding on by only one screw. The owner was walking by and asked if I needed a hand. She went into her UPS store and got one of the emplioyees to go into the back and get the right tools to add another screw and affix my lisence plate back on so I could drive home. It became clear to me her helpfulness and desire to take care of her community was instilled in everyone she hires. Its hard to find this type of community care and commitment in stores that are typically transactional experiences.”
“We needed some help with a notary with a few different moving parts and challenges. Riane was super helpful and went above and beyond to help us. We are currently out of state and so we were delighted with the level of service and care she showed. She was pleasant and friendly, and she made it an easy and painless transaction. Truly grateful for her help and her kindness.”
“Spent a month in napa and accumulated wine we needed to ship home. Looked around at options - in Napa, the two we looked at were in the $120-130 range. Called here and they quoted $81 a case. Dropped off two cases - very easy, and helpful staff- did the basic ground shipping with no insurance - the two cases arrived at home in Wis in a few days, intact - for $80 a case. Great service, great value.”
“I recently had an excellent experience at the Windsor UPS Store in Santa Rosa, thanks to Jadd and Christal. From the moment I walked in, I was greeted with kindness and warmth. They were incredibly efficient and friendly, making the entire process a breeze.
I needed to get my passport photos taken and handle all the paperwork for my application. Jadd and Christal took care of everything, ensuring that all the details were managed seamlessly. They made what could have been a stressful task feel super easy!
I highly recommend visiting Jade at the Windsor UPS Store. Their local expertise and dedication to customer service truly set them apart. Thank you both for your outstanding help!”
“The sraff service was excellent, thorough, and friendly. Didn't have to wait in line. However, the choice and quantity of shipping products(boxes, tape, bubble wrap, etc.), were greatly lacking. Empty shelves, racks, and hooks everywhere. I can't say for sure, but unfortunately, it looks like they're going to close down this location soon.”
“I needed to move 4 paintings from Rohnert Park to Alaska. They, especially Dave, were super helpful. Very fast to return my phone call, everything arrived earlier than expected and in excellent condition. Great communication.”
10AM - 5PM
300 B St, Santa Rosa
Shipping Centers
“Went in to get a print out for a Xmas present and they were super friendly and helpful. Made it quick and easy! We also never hade any issues getting our packages shipped there and bring able to match names to me or my spouses packages if the other needs to pick it up. It’s the small things that add up!!!”
“I don't come here too often, but when I do I always find helpful and friendly staff here! This week, helped me figure out the best way to send my package. There was a pretty long line, they could use another associate up front during busy times.”
“Maggie helped me send a couple packages today. She had a positive attitude and made the visit pleasant, even through issues with her label printer. Really appreciate the excellent service!”
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“Im in my 80s now & have had mail coming to me from Calistoga for over 65 years. I have seen postman & women come & go with no problems. THANK YOU Jon & Howie.. and the crew.”