Bob's Towing provides reliable and courteous towing service, often arriving exactly at their promised ETA, even during late-night calls. Drivers are consistently described as polite, friendly, helpful, and pleasant, showing empathy for customers' situations and working to make them happy. They answer questions and go above expectations, with one driver braving the rain to change a tire and save a customer a tow. The customer service is noted as amazing. However, some customers express significant concerns about pricing, with one calling a long-distance hauling charge an outrageous price. There is also a serious complaint regarding lost personal items left in a tow truck, where management vouched for the driver but the customer believes the items were taken. The service itself is generally good, but customers are advised to be cautious with their belongings.
Used them via Geico roadside assistance. Towed my motorcycle properly with tie down straps. Dropped it off and even wheeled it straight to the motorcycle repair center. Great job! Cool dudes too.
October 2025
Driver was extremely friendly and helpful. the wait time wasn’t bad and once the truck arrived we were able to wrap things up quickly.
September 2025
Bob's towing has always been courteous and professional. I'm an Allstate member and I look forward to their service for my roadside needs. Thank you to the driver and Bob's towing Wednesday nite went well.
